Wouldn't recommend them... Its convenient to book an appointment, but impossible to do anything else. Their customer service isn't poor, its nearly non-existent. My pharmacy could not reach them for a week to clarify a prescription order. I'm currently on hold as I type this for over 42 minutes. I've also tried using their chat feature to ask questions or follow-up and don't get a response or when I do, its the next day. Healthcare is not an "in the moment" service, and it extends beyond a single appointment. This company is not qualified to provide healthcare services on a continuum. Their service is certainly not worth a membership fee.

You may really bond and trust ur physician. But it is not like dealing with an actual physicians office that deal daily w/ special needs and life happens circumstances. My visits w/ Dr. Jaw are always perfect. I had made multiple visits to work around lab work that she needed to discuss health and refill prescriptions. And I thought I cancelled all visits not needed. However one was not and came thru this morning to my surprise. I'm annoyed that being a regular patient that I could not reschedule it for a near future visit and instead was charged 50.00 I also prior to these visits reached out to the Health Team and Coordinators to explain special circumstances of my need for an emergency supply of meds due to travel. I think the draw back to the experience is everything is very robotic as far as support on the app. As I said none of this has anything to do with my physician.

Absolute money grab Absolute money grab. They make it seem like it will be relatively quick and easy to get the medication you need to treat your condition yet after several tests (paid out of pocket), several doctors appts (paid out of pocket) you are $600 down and no closer to getting the medication you need. Super scam. Do not trust.

Beware of answering forms, you’ll get charged for them. Used PlushCare for about 1 year. Has been difficult getting through to a person if you have a question. Sometimes can be confusing trying to schedule and most recently had a form with questions pop up which I completed and then I’m charged an extra $20 for it, which insurance declined to pay. Deceptive.

The DO was extremely personable The DO was extremely personable. He listened as well as advised. Great experience.