JESSICA GIRARD
GBI love being able to schedule an… I love being able to schedule an appointment with the same doctor I have seen multiple times within 15 mins!! It's kind of incredible actually--getting help WHEN I need it. Thanks Plush and Dr. Sayess!
Casey
GBGreat experience Great experience! I decided to try the service and was able to schedule an appointment within 45 minutes of signing up. I had ZERO wait time for the appointment and had a Rx sent to my pharmacy within 15 minutes. This process would have taken a few days at best had I made an appointment and gone to my normal primary care doctor, and I probably would have been sitting in the waiting room for an hour. With PlushCare, I scheduled the appointment, attended the appointment and got the Rx in a little less than an hour. On top of that, I got a message from the doctor the next following up on me. Amazing!
nicole dukes
GBNo customer service if you want to cancel your membership … I have been charged a monthly service fee and have not used their services. I can’t remove my credit card and I tried to cancel my membership online and the instructions they provide are not supported on their website or app. I called for assistance and was on hold 15 minutes and then I was hung up on. I sent an instant message for support and was told I’ll get a response in 2-3 days. I’m extremely frustrated. I have been charged a fee on my HSA account for several months and just realized it. It should not be this difficult to cancel a membership.
Consumer
GBThis company is a scam This company is a scam. I thought I was going to CVS.com to make an appointment with the Minute Clinic and was diverted to PlushCare. When it was clear that I made an error thinking I was at CVS.com and I learned I would be charged for the cancellation of an appointment, I contacted PlushCare. They told me they would not charge my credit card. In fact they did charge my card and repeatedly continued to charge my card monthly despite my calls to reverse the charges and cancel any ‘subscription’ (I never authorized a subscription or any charges to my card). I put a stop on my credit card and was issued a new credit card. To my utter shock, they charged my new card 2 times before I released that they continued this fraudulent practice. Do NOT engage with this corrupt, criminal business.
Puck Cooper
GBFantastic The Dr. was on time with the scheduled appointment. The appointment was easy to schedule, plenty of availability. The Dr. was attentive, carefully listened to my concerns and addressed my needs.