Wouldn't recommend them... Its convenient to book an appointment, but impossible to do anything else. Their customer service isn't poor, its nearly non-existent. My pharmacy could not reach them for a week to clarify a prescription order. I'm currently on hold as I type this for over 42 minutes. I've also tried using their chat feature to ask questions or follow-up and don't get a response or when I do, its the next day. Healthcare is not an "in the moment" service, and it extends beyond a single appointment. This company is not qualified to provide healthcare services on a continuum. Their service is certainly not worth a membership fee.

Scam On April 8th I scheduled an 11:15 appointment for an online visit with a Dr. Umama Sadia. Waited 20 minutes for doctor to show up, but never did. I emailed the issue with a Plushcare rep and was assured they would not charge me. 10 minutes later they charged my credit card anyway!! Not responding to any of my emails and when I tried to call their automatic voice mail would say I have a 3 minute wait time. Twice I waited 40 minutes before hanging up on me. Don't waste your time with these crooks

Highest Quality Virtual Urgent Care VisitsVisits Love my doctor. She is exceptional. Thorough, helpful, compassionate virtual visits for those late night "uh, oh, something is wrong" experiences. Prescriptions ordered immediately for you so you can begin treatment right away. Necessary adjunct to my regular MD who needs labs first and never has urgent appointments. By the time he can see me for issues I am in further distress. Appreciate Plush Care's place in the medical delivery system.

Beware of answering forms, you’ll get charged for them. Used PlushCare for about 1 year. Has been difficult getting through to a person if you have a question. Sometimes can be confusing trying to schedule and most recently had a form with questions pop up which I completed and then I’m charged an extra $20 for it, which insurance declined to pay. Deceptive.

Doctors were helpful and kind I ended up seeing Plush Care doctors twice for an illness this month. Both appointments were quick and easy and the doctors were knowledgeable and kind.