
Margaret Walsh
GBThis company needs to go back to… This company needs to go back to Kindergarten & start over. The staff at the clinic I visited is great; it’s the big wig greedy corporate crap that needs to be dealt with. They better watch their P’s & Q’s—the word is already out regarding their awful / terrible protocol. Shape up or ship out—people have enough garbage & aggravation in their lives; don’t need any more.

E N
GBUSA Vein Clinics...Proceed At Your Own Risk I had an appointment with USA Vein Clinics at their Yonkers, NY location in March of 2024 for an initial consultation. They performed a sonogram/ultrasound examination of the veins in my legs and found no blood clots, leaking veins, varicose veins, spider veins, i.e., nothing major and yet they initially set me up to perform one procedure on my leg(s). Days later I received an email from USA Vein Clinics scheduling me for WEEKLY procedures and follow ups from late April to early August! They also suggested that I consider using compression stockings, however, they never measured me so that I could get compression stockings that would fit properly. FYI, in order to be effective compression stockings come in different sizes. After the initial consultation, I left the Yonkers office with an uneasy feeling and so I decided to get a second opinion from another vein clinic that was recommended to me by someone I know. In the meantime, I postponed the procedures that were scheduled by USA Vein Clinics. After getting the second opinion and showing the vascular Doctor all of the procedures that had been scheduled by USA Vein Clinics, I was told that there is nothing wrong with the veins in my legs that would require any procedures, let alone the type and number of procedures and follow ups that USA Vein Clinics had scheduled me for. By the way, the vein clinic that I went to for a second opinion also suggested that I get compression stockings and IMMEDIATELY measured me in order to get properly fitting compression stockings. Once I got home I called USA Vein Clinics and canceled every appointment they had scheduled me for. Furthermore, I requested that they send me written documentation of their initial diagnosis and they indicated that it would be sent to me by mail. Here I am almost a month later and NO such documentation has been received by me. It gets worse. I receive an explanation of benefits statement from my insurance provider and for ONE office visit and the sonogram/ultrasound examination, my insurance provider was charged $1,430 ($230 for the office visit and $1,200 for the sonogram/ultrasound exam)! I quickly realized that this company seems to be a money mill that schedules people for procedures, even if those procedures are unnecessary. Additionally, when you call their toll free number you can tell that you are connected with a call center. Also, if you don't believe in my review and the reviews of many other people, do your own homework and look them up through the Better Business Bureau. You will find that some of their locations are not rated and many have "F" ratings. The ONLY location that has an "A+" rating is the one in Framingham, MA. In conclusion, if anyone is considering going to these people...be aware and beware.

Catherine Fowler
GBI came into the orland park location I came into the orland park location, Patient friendly, all staff willing to help. Dr Smith was very friendly, Staff, Qiana Maday, Jarrina, Lesley and Siny made my experience amazing!

Amy K
GBBelow zero stars Below zero stars! Unprofessional and dirty office. Customer service indifferent and uncaring. Billing is awful. I paid my balance and continue to be harassed and threatened due to a “computer glitch” that they have no idea when it will be fixed.in the meantime I show an outstanding balance since January. Awful experience.

KAW
GBDodge the bullet I'm so glad I dodge a bullet. These folks called me 3xs to "verify" insurance. On the 3rd called ,I just told them to cancel my appointment! Because if they can't get it right BEFORE the appointment I can only imagine what it will be like submitting to my insurance company. Not to mention, you can never contact the office directly...why? It's really annoying, I just had a few questions about landmarks for the location I was going to. Well that nevered happened because of course, the folks at the call center had no idea. So I'm just happy that I didn't go with them. And according to the views, I definitely dodge the bullet!