Dr Gina and her staff in Titon Falls NJ… Dr Gina and her staff in Titon Falls NJ are great. The procedures seem to be working well. I must agree with everyone else, the call center is horrible, it makes you want to cancel all your planned visits because you lose confidence in the company, but if you can get past that I recommend it.

I am having horrible experience with USA vein clinic I am having horrible experience with USA Vein clinic. Before I go for evaluation in September 2022 my insurance approved all procedures. Next time I waited 1 hour at the reception because they didn’t know what to do. Reason: they have been bought out from the current company that doesn’t work with my insurance! 1 year later I started to receive bills. I contacted them and was told that the service is too old and they cannot bill the insurance. Is it my fault that you guys messed up during the transition?! I was harassed to pay. I paid amount and 2-3 months later I get another bill with the whole amount $1300. I called back and representative told me that medicaid paid already and I am only due $77. What is that? Emailed but never got response back. That is ripping billing and deserves lawsuit!

Not Good I 4get the date, has been a yr or 2. I am an elder male with circulatory disease, neuropathy and prediabetic. My 1st appt i arrived on time2find a note 'they're out of the ofc4the day'? Called in, they're like they sent a text except didnt. It popped up after I called per their absence? Wasted trip, they 4got to cancel. When I later got another time, 3 female techs put me thru a bunch of tests including BP. When I then get to see the doc, he reviewed my new file tests and he's like I can't help u? His title is 'vascular surgeon'. I have all the classic enlarged & spider veins with feet numbness and lower leg pain plus arterial sclerosis. If a vascular surgeon can't help, who the hey'll can? Go figure, what a hoax. Now they still send me texts always: "It's been awhile since u saw Dr. Quack; call to schedule soon."

The worst company!! The worst company!! They have predatory billing practices and horrible customer service. I feel sorry for the doctors that were an unfortunate part of this buyout/takeover!! Vein Clinics of America was a great company all around, unfortunately I can’t say the same for USA Vein Clinics!!

USA Vein Clinics...Proceed At Your Own Risk I had an appointment with USA Vein Clinics at their Yonkers, NY location in March of 2024 for an initial consultation. They performed a sonogram/ultrasound examination of the veins in my legs and found no blood clots, leaking veins, varicose veins, spider veins, i.e., nothing major and yet they initially set me up to perform one procedure on my leg(s). Days later I received an email from USA Vein Clinics scheduling me for WEEKLY procedures and follow ups from late April to early August! They also suggested that I consider using compression stockings, however, they never measured me so that I could get compression stockings that would fit properly. FYI, in order to be effective compression stockings come in different sizes. After the initial consultation, I left the Yonkers office with an uneasy feeling and so I decided to get a second opinion from another vein clinic that was recommended to me by someone I know. In the meantime, I postponed the procedures that were scheduled by USA Vein Clinics. After getting the second opinion and showing the vascular Doctor all of the procedures that had been scheduled by USA Vein Clinics, I was told that there is nothing wrong with the veins in my legs that would require any procedures, let alone the type and number of procedures and follow ups that USA Vein Clinics had scheduled me for. By the way, the vein clinic that I went to for a second opinion also suggested that I get compression stockings and IMMEDIATELY measured me in order to get properly fitting compression stockings. Once I got home I called USA Vein Clinics and canceled every appointment they had scheduled me for. Furthermore, I requested that they send me written documentation of their initial diagnosis and they indicated that it would be sent to me by mail. Here I am almost a month later and NO such documentation has been received by me. It gets worse. I receive an explanation of benefits statement from my insurance provider and for ONE office visit and the sonogram/ultrasound examination, my insurance provider was charged $1,430 ($230 for the office visit and $1,200 for the sonogram/ultrasound exam)! I quickly realized that this company seems to be a money mill that schedules people for procedures, even if those procedures are unnecessary. Additionally, when you call their toll free number you can tell that you are connected with a call center. Also, if you don't believe in my review and the reviews of many other people, do your own homework and look them up through the Better Business Bureau. You will find that some of their locations are not rated and many have "F" ratings. The ONLY location that has an "A+" rating is the one in Framingham, MA. In conclusion, if anyone is considering going to these people...be aware and beware.