Jasmine Castillo
USDon’t waste your time! I worked for vein clinics of America before it got taken over by USA vein clinics and ever since then it’s just been going down hill. They don’t care about what is actually going on with the patient they just want to sell them a treatment plan. They don’t explain what is going to happen and they don’t tell you how much they’re going to charge until you finish with the whole appointment even then it’s only an estimate so they’re still a chance you’re insurance could charge you more. Just don’t go there to any USA vein clinics you’re better off anywhere else.
Margaret Walsh
USThis company needs to go back to… This company needs to go back to Kindergarten & start over. The staff at the clinic I visited is great; it’s the big wig greedy corporate crap that needs to be dealt with. They better watch their P’s & Q’s—the word is already out regarding their awful / terrible protocol. Shape up or ship out—people have enough garbage & aggravation in their lives; don’t need any more.
David Waudby
USUSA Veins SUCKS! USA Veins is horrible! Vein Clinics of America used the same call center system, but at least they did something. USA Vein call center just deflects, makes excuses or just hangs up on the customer. Try requesting your medical records and see the run around you get. I requested mine in February 2022 and still no records, but lots of excuses. Federal law states that they must provide records within 30 days of patients request, but they think they are above the law. I don’t think this company will be around for long before they are forced to close. I will be filing complaints with the Commonwealth of Virginia and various federal agencies and urged everyone to do the same. Of course USA Veins reply with the same canned email response, but still no medical records.
Anonymous
USLabor Bureau Besides the ultrasound technicians going above and beyond, the corporate aspect of this company is an absolute disgrace. Undervaluing it’s employees is putting it mildly. Not only does the call center send you to clinics that no longer exist, but they overbook patients as well. Furthermore, it’s employees are underpaid and do not have any health benefits package. As a woman who is nearly 80 years old, this is unacceptable. What happened to word equality? Humanity? USA Vein Clinics will be hearing a lot more from me. I hope this review has helped at least someone realize they can receive better care elsewhere.
Floyd Cuevas
USI have been attending this clinic at…2157 White Plains Road, Bronx, NY and the treatment is unacceptable. I have been attending this clinic at 2157 White Plains Road, Bronx, NY for several months now. I get these injections, that I have not seen any improvement in my legs, my right continues to swell. When I question the Dr. Patterson, he is unable to provide any proper answers. Also they are auto-deducting payments from my debit card without my authorization. When I call to speak to billing, unable to do so, stay on phone for hours, they constantly cut off call. Very frustrating, I will be filling a complaint with the AG office.