I am having horrible experience with USA vein clinic I am having horrible experience with USA Vein clinic. Before I go for evaluation in September 2022 my insurance approved all procedures. Next time I waited 1 hour at the reception because they didn’t know what to do. Reason: they have been bought out from the current company that doesn’t work with my insurance! 1 year later I started to receive bills. I contacted them and was told that the service is too old and they cannot bill the insurance. Is it my fault that you guys messed up during the transition?! I was harassed to pay. I paid amount and 2-3 months later I get another bill with the whole amount $1300. I called back and representative told me that medicaid paid already and I am only due $77. What is that? Emailed but never got response back. That is ripping billing and deserves lawsuit!

This company is a scam This company is a scam. Their call center is clearly not in USA. They took over from Vein Clinics of America, fired all the existing employees and closed down all the clinics - or at least most of them. They will not give you your medical records. Email requests are ignored and phone calls are immediately disconnected. They are dishonest and shady. Do not go to them.

I have been attending this clinic at…2157 White Plains Road, Bronx, NY and the treatment is unacceptable. I have been attending this clinic at 2157 White Plains Road, Bronx, NY for several months now. I get these injections, that I have not seen any improvement in my legs, my right continues to swell. When I question the Dr. Patterson, he is unable to provide any proper answers. Also they are auto-deducting payments from my debit card without my authorization. When I call to speak to billing, unable to do so, stay on phone for hours, they constantly cut off call. Very frustrating, I will be filling a complaint with the AG office.

I decided to not go with USA clinic and… I decided to not go with USA clinic and I went with another vein clinic in the Twin Cities when I tried to call to find my prescription To send over to the new clinic it was a very hard process and nobody spoke English, so I couldn’t understand anybody. It was very hard to do anything with them very unsatisfied that they don’t have a front desk. We can talk to. Worst customer service!

This is a fraudulent company This is a fraudulent company. Please go to a real vein specialist and not a con-artist, joke of an operation like this. Customer service is the absolute worst. Everyone who answers the phone lies to you, puts you on hold forever, NEVER RESOLVES YOUR ISSUE, no calls are returned as promised. They are a bunch of clowns in a clown show. I would never trust them. Vein clinics of America was not much better. They misguided people who did not need anything done. They sold you packages and you lost all your money when they were bought out. All about the MONEY, not you. Take my advise and do not get caught in this nest of incompetence and horrific customer service, You will thank me. The company cannot improve because they are a scam. I am in healthcare and this is NOT a safe place for anyone. Go far away from them.These places are not monitored the same and they do not care about you. They lie, cheat, and steal.