Return policy I have referred patients to Alaskan Northern Lights for the purchase of light boxes for 40 years as I've trust their product. Today I had the unpleasant experience of finding out that they do not offer prepaid return labels. Given that these lights are not inexpensive, it adds an extra obstacle to getting people to try them. I think for the price of the Box they could at least offer free returns. Not in conducive to people getting care.

Excellent customer service… I spoke with their customer service team after my purchase. They called me because my transaction was flagged, but we figured it out quickly. They were very delightful and helpful with getting me the information that I needed.

Happy with purchase Eay ordering and quick shipping. Light was well packaged and east to assemble. Light and stand are well made.

Customer Service Response - Fantastic and Quick My emails were responded to within a day. The customer support employee was very knowledgeable and helpful. She made some great recommendations.

My Light Pad Mini is awesome 😎 This is my 2nd Aurora Light Pad Mini! I love how compact it is, the ease of use and the wonderful way it helps me feel to start my days! I wouldn't be without it! And Alaskan Northern Lights is a great company to order from and offers a great, worry free warranty! Thank you so very much for the extra sunshine that keeps me going!!!