Steve
GBHappy with purchase Eay ordering and quick shipping. Light was well packaged and east to assemble. Light and stand are well made.
Elizabeth Welch
GBQuality product that is lightweight and… Quality product that is lightweight and portable. I find it very helpful.
Lauren Caruso
GBReturn policy I have referred patients to Alaskan Northern Lights for the purchase of light boxes for 40 years as I've trust their product. Today I had the unpleasant experience of finding out that they do not offer prepaid return labels. Given that these lights are not inexpensive, it adds an extra obstacle to getting people to try them. I think for the price of the Box they could at least offer free returns. Not in conducive to people getting care.
Steffanie
GBHighly recommend the light pad This is a GREAT product. I say that having decades of experience using a variety of light devices for SAD. My symptoms of SAD are greatly diminished with it’s use, most notable is an increase in energy and motivation throughout the day. I received the unit in perfect condition in a reasonable amount of time. Highly recommend it.
Brian
CABest customer support EVER I bought a Lightpad Max and I suspect it was likely mishandled during shipping as it was flickering on the two brighter settings. I emailed customer support, and they responded within the hour, and replaced the light immediately. This was easily the best customer support experience I've ever had for any product I've ever bought. In this day and age, obtaining warranty support can be elusive and frustrating... Alaska Northern Lights sets a new standard in this area and I think other companies would do well to follow their lead. Thank you again!