Cassie Thomas
GBGreat tech support for an older, out-of-warranty product Beth was very knowledgable about the product, didn't try to sell me a new one, gave helpful tech advice, and explained where I could get replacement parts. I ultimately bought a new LED light box to replace my old NorthStar. My experience restored my faith that at least some companies really stand by their products and make an effort to hire and retain stellar employees.
TM
GBDaily Use gives great coping benefits … Every morning at 6:50 am I turn on the light for 20 minutes. I sleep deeper and now don't wake with total body pain. I am able to get up without dragging resistance. I am less anxious and can focus on my day. When taking vitamin D the light will enhance production through your skin. Get Rid Of Seasonal Depression the Natural Way. Remove mood swings & feel happier all year round. Enhance your mental strength & boost energy. Improve the quality of your sleep. Affordable, easy to use and 100% UV radiation-free.
Nancy Allen
GBBRIGHT light! This light so much brighter than any I have used before, also easier to set up than I expected! Have been sitting in front of it for 30 minutes for the last five days and am already waking up an hour to an hour and a half earlier than normal. Wow.
Lauren Caruso
GBReturn policy I have referred patients to Alaskan Northern Lights for the purchase of light boxes for 40 years as I've trust their product. Today I had the unpleasant experience of finding out that they do not offer prepaid return labels. Given that these lights are not inexpensive, it adds an extra obstacle to getting people to try them. I think for the price of the Box they could at least offer free returns. Not in conducive to people getting care.
Brian
CABest customer support EVER I bought a Lightpad Max and I suspect it was likely mishandled during shipping as it was flickering on the two brighter settings. I emailed customer support, and they responded within the hour, and replaced the light immediately. This was easily the best customer support experience I've ever had for any product I've ever bought. In this day and age, obtaining warranty support can be elusive and frustrating... Alaska Northern Lights sets a new standard in this area and I think other companies would do well to follow their lead. Thank you again!