The representative Sue from Biowave was… The representative Sue from Biowave was extremely knowledgeable about the product that was shipped to my residence. Made the process of having a new product less worrisome with her guided instructions, and took the time to answer every question I had pertaining to my new product.

Agnes Puchlik knows her product Agnes Puchlik gave me a thorough explanation about the product, it's uses, maintaining it and I was able to ask questions about everything I didn't quite understand. I also received an email from her going over some of the info in addition to several downloadable pages of useful tips and further instructions. I have her direct phone number as well and was told to contact her for any reason about the product to include ordering new parts. She was an absolute delight to work with.

Kevin Thorne was very informative. Kevin Thorne was very informative about this device. he also was a very nice guy to talk to. He covered all of the functions and has made himself available in case I have any questions.

I would just like to say thanks to the… I would just like to say thanks to the VA hospital and the doctors involved in helping me get My bio wave. I suffer from severe chronic neuropathy in both feet, I’ve been using it for over two weeks now, and it seems to be lessening the sensations in my feet. I was a little skeptical at first because it was making my feet pain more intense after using it, but I guess that’s normal because it opens up all your nerve endings when you use it. I will keep using this product and see what kind of results I get out of it. Anything is better than what I have for a pain level now. Again, thank you for introducing me to this product, I would recommend it to anyone else.

So pleased! Sue is wonderful! Our rep Sue was WONDERFUL. Getting everything set up was seamless (besides something with our unit having an issue, which she is handling to make sure we are satisfied). Answered all my family's questions on how to help get my Dad relief using the machine. So pleased!