Communication, Understanding, Patience, is appreciated! I spoke with Sue from Biowave and she was very helpful and detailed in explaining how the Biowave Home device work. She listened to my concerns and sent me via e-mail references should I want to go back and check how to properly use the device. Even though the phone consult was a bit rushed, she covered most of the topics needed for me to start using the Biowave Home Device.

The Biowave seems to help me with pain… The Biowave seems to help me with pain management for my knees. Thanks to Agnes for the great instructions on the use and maintenance of the device.

Kevin Thorne was very informative. Kevin Thorne was very informative about this device. he also was a very nice guy to talk to. He covered all of the functions and has made himself available in case I have any questions.

Finally, A system to help!!!! Agnes did an awesome job training me on this machine! She is very knowledgeable and thorough, with explaining how to use this Biowave machine, during the training process! She also explained how to clean the electrodes, to extend the life of them! I can't wait for the wonderful and long awaited pain relieving experience!! Thank you Agnes and Biowave!!

Sue was very helpful explaining how the… Sue was very helpful explaining how the BioWave machine works. She also gave me few tips on how to prolong the life of the pads. Easy to understand the process.