Exceptional Agnes did an exceptional job helping me get started using the machine. The machine works great so far and I am so happy to be able to get some relief at home.

The representative Sue from Biowave was… The representative Sue from Biowave was extremely knowledgeable about the product that was shipped to my residence. Made the process of having a new product less worrisome with her guided instructions, and took the time to answer every question I had pertaining to my new product.

So pleased! Sue is wonderful! Our rep Sue was WONDERFUL. Getting everything set up was seamless (besides something with our unit having an issue, which she is handling to make sure we are satisfied). Answered all my family's questions on how to help get my Dad relief using the machine. So pleased!

The app is not working correctly so I… The app is not working correctly so I can not track the progress and I only have 30 days to try it out and I’m 2 weeks in and still have not received proper instructions on how to get the app straightened out

The Biowave seems to help me with pain… The Biowave seems to help me with pain management for my knees. Thanks to Agnes for the great instructions on the use and maintenance of the device.