The representative Sue from Biowave was… The representative Sue from Biowave was extremely knowledgeable about the product that was shipped to my residence. Made the process of having a new product less worrisome with her guided instructions, and took the time to answer every question I had pertaining to my new product.

Agnes Puchlik knows her product Agnes Puchlik gave me a thorough explanation about the product, it's uses, maintaining it and I was able to ask questions about everything I didn't quite understand. I also received an email from her going over some of the info in addition to several downloadable pages of useful tips and further instructions. I have her direct phone number as well and was told to contact her for any reason about the product to include ordering new parts. She was an absolute delight to work with.

The app is not working correctly so I… The app is not working correctly so I can not track the progress and I only have 30 days to try it out and I’m 2 weeks in and still have not received proper instructions on how to get the app straightened out

Agnes gave me a detailed walk through… Agnes gave me a detailed walk through on this BioWave device. She was very patient and thorough with the instructions ensuring safety and care of the device were fully covered. Thank you.

Exceptional Agnes did an exceptional job helping me get started using the machine. The machine works great so far and I am so happy to be able to get some relief at home.