Kevin Thorne was very informative. Kevin Thorne was very informative about this device. he also was a very nice guy to talk to. He covered all of the functions and has made himself available in case I have any questions.

Exceptional Agnes did an exceptional job helping me get started using the machine. The machine works great so far and I am so happy to be able to get some relief at home.

The app is not working correctly so I… The app is not working correctly so I can not track the progress and I only have 30 days to try it out and I’m 2 weeks in and still have not received proper instructions on how to get the app straightened out

Biowave and Kevin have helped me with my pain! Kevin was wonderful to work with. He explained everything from how to work it to who to contact at the VA for supplies. I have been using the machine to help with hip and low back pain caused by osteoporosis. I have also started using it on arthritic knees. It's the most relief that I have had without having to get an injection. (5 stars)

Susan was very helpful on the device… Susan was very helpful on the device training call. She made sure I had it working correctly, knew how to adjust it and how to care for the device too.