Communication, Understanding, Patience, is appreciated! I spoke with Sue from Biowave and she was very helpful and detailed in explaining how the Biowave Home device work. She listened to my concerns and sent me via e-mail references should I want to go back and check how to properly use the device. Even though the phone consult was a bit rushed, she covered most of the topics needed for me to start using the Biowave Home Device.

Kevin supported me efficiently and… Kevin supported me efficiently and effectively with setting up my Biowave. He was very eager and very communicative.

Exceptional Agnes did an exceptional job helping me get started using the machine. The machine works great so far and I am so happy to be able to get some relief at home.

Susan was very helpful on the device… Susan was very helpful on the device training call. She made sure I had it working correctly, knew how to adjust it and how to care for the device too.

Sue was very helpful explaining how the… Sue was very helpful explaining how the BioWave machine works. She also gave me few tips on how to prolong the life of the pads. Easy to understand the process.