Kevin supported me efficiently and… Kevin supported me efficiently and effectively with setting up my Biowave. He was very eager and very communicative.

The representative Sue from Biowave was… The representative Sue from Biowave was extremely knowledgeable about the product that was shipped to my residence. Made the process of having a new product less worrisome with her guided instructions, and took the time to answer every question I had pertaining to my new product.

Sue was very helpful explaining how the… Sue was very helpful explaining how the BioWave machine works. She also gave me few tips on how to prolong the life of the pads. Easy to understand the process.

Susan was very helpful on the device… Susan was very helpful on the device training call. She made sure I had it working correctly, knew how to adjust it and how to care for the device too.

So pleased! Sue is wonderful! Our rep Sue was WONDERFUL. Getting everything set up was seamless (besides something with our unit having an issue, which she is handling to make sure we are satisfied). Answered all my family's questions on how to help get my Dad relief using the machine. So pleased!