So pleased! Sue is wonderful! Our rep Sue was WONDERFUL. Getting everything set up was seamless (besides something with our unit having an issue, which she is handling to make sure we are satisfied). Answered all my family's questions on how to help get my Dad relief using the machine. So pleased!

Great experience The BioWave unit has been great, however I needed to exchange it. Mona was very helpful with the process. She was professional & pleasant. Highly recommend this company.

The representative Sue from Biowave was… The representative Sue from Biowave was extremely knowledgeable about the product that was shipped to my residence. Made the process of having a new product less worrisome with her guided instructions, and took the time to answer every question I had pertaining to my new product.

Agnes Puchlik knows her product Agnes Puchlik gave me a thorough explanation about the product, it's uses, maintaining it and I was able to ask questions about everything I didn't quite understand. I also received an email from her going over some of the info in addition to several downloadable pages of useful tips and further instructions. I have her direct phone number as well and was told to contact her for any reason about the product to include ordering new parts. She was an absolute delight to work with.

Exceptional Agnes did an exceptional job helping me get started using the machine. The machine works great so far and I am so happy to be able to get some relief at home.