Sue was very helpful explaining how the… Sue was very helpful explaining how the BioWave machine works. She also gave me few tips on how to prolong the life of the pads. Easy to understand the process.

Agnes was really helpful at explaining… Agnes was really helpful at explaining all the aspects of using and taking care of my Biowave device. The instructions were simple and straightforward, I think my device experience should go off without a hitch!

Excellent experience Excellent experience. Kevin was extremely helpful and knowledgeable. I use my machine three time a day and it's a great relief for me. I have four bulging disc's.

The representative Sue from Biowave was… The representative Sue from Biowave was extremely knowledgeable about the product that was shipped to my residence. Made the process of having a new product less worrisome with her guided instructions, and took the time to answer every question I had pertaining to my new product.

Communication, Understanding, Patience, is appreciated! I spoke with Sue from Biowave and she was very helpful and detailed in explaining how the Biowave Home device work. She listened to my concerns and sent me via e-mail references should I want to go back and check how to properly use the device. Even though the phone consult was a bit rushed, she covered most of the topics needed for me to start using the Biowave Home Device.