Exceptional Agnes did an exceptional job helping me get started using the machine. The machine works great so far and I am so happy to be able to get some relief at home.

Great experience The BioWave unit has been great, however I needed to exchange it. Mona was very helpful with the process. She was professional & pleasant. Highly recommend this company.

Sue was very helpful explaining how the… Sue was very helpful explaining how the BioWave machine works. She also gave me few tips on how to prolong the life of the pads. Easy to understand the process.

Agnes gave me a detailed walk through… Agnes gave me a detailed walk through on this BioWave device. She was very patient and thorough with the instructions ensuring safety and care of the device were fully covered. Thank you.

The app is not working correctly so I… The app is not working correctly so I can not track the progress and I only have 30 days to try it out and I’m 2 weeks in and still have not received proper instructions on how to get the app straightened out