Great Machine Ms. Mona gave me a thorough explanation about the product, its uses, and maintaining it and I was able to ask questions about everything I didn't quite understand. I also received an email from her going over some of the info in addition to several downloadable pages of useful tips and further instructions. And I was told to contact VA prosthetic for any reason about the product including ordering new parts. She was an absolute delight to work with. USMC Black'man

Excellent experience Excellent experience. Kevin was extremely helpful and knowledgeable. I use my machine three time a day and it's a great relief for me. I have four bulging disc's.

Agnes gave me a detailed walk through… Agnes gave me a detailed walk through on this BioWave device. She was very patient and thorough with the instructions ensuring safety and care of the device were fully covered. Thank you.

Exceptional Agnes did an exceptional job helping me get started using the machine. The machine works great so far and I am so happy to be able to get some relief at home.

Susan was very helpful on the device… Susan was very helpful on the device training call. She made sure I had it working correctly, knew how to adjust it and how to care for the device too.