Kevin Thorne was very informative. Kevin Thorne was very informative about this device. he also was a very nice guy to talk to. He covered all of the functions and has made himself available in case I have any questions.

Kevin supported me efficiently and… Kevin supported me efficiently and effectively with setting up my Biowave. He was very eager and very communicative.

Sue was very helpful explaining how the… Sue was very helpful explaining how the BioWave machine works. She also gave me few tips on how to prolong the life of the pads. Easy to understand the process.

The app is not working correctly so I… The app is not working correctly so I can not track the progress and I only have 30 days to try it out and I’m 2 weeks in and still have not received proper instructions on how to get the app straightened out

Great experience The BioWave unit has been great, however I needed to exchange it. Mona was very helpful with the process. She was professional & pleasant. Highly recommend this company.