Kevin Thorne was very informative. Kevin Thorne was very informative about this device. he also was a very nice guy to talk to. He covered all of the functions and has made himself available in case I have any questions.

The app is not working correctly so I… The app is not working correctly so I can not track the progress and I only have 30 days to try it out and I’m 2 weeks in and still have not received proper instructions on how to get the app straightened out

Kevin supported me efficiently and… Kevin supported me efficiently and effectively with setting up my Biowave. He was very eager and very communicative.

I would just like to say thanks to the… I would just like to say thanks to the VA hospital and the doctors involved in helping me get My bio wave. I suffer from severe chronic neuropathy in both feet, I’ve been using it for over two weeks now, and it seems to be lessening the sensations in my feet. I was a little skeptical at first because it was making my feet pain more intense after using it, but I guess that’s normal because it opens up all your nerve endings when you use it. I will keep using this product and see what kind of results I get out of it. Anything is better than what I have for a pain level now. Again, thank you for introducing me to this product, I would recommend it to anyone else.

Communication, Understanding, Patience, is appreciated! I spoke with Sue from Biowave and she was very helpful and detailed in explaining how the Biowave Home device work. She listened to my concerns and sent me via e-mail references should I want to go back and check how to properly use the device. Even though the phone consult was a bit rushed, she covered most of the topics needed for me to start using the Biowave Home Device.