Agnes Puchlik knows her product Agnes Puchlik gave me a thorough explanation about the product, it's uses, maintaining it and I was able to ask questions about everything I didn't quite understand. I also received an email from her going over some of the info in addition to several downloadable pages of useful tips and further instructions. I have her direct phone number as well and was told to contact her for any reason about the product to include ordering new parts. She was an absolute delight to work with.

The app is not working correctly so I… The app is not working correctly so I can not track the progress and I only have 30 days to try it out and I’m 2 weeks in and still have not received proper instructions on how to get the app straightened out

Excellent experience Excellent experience. Kevin was extremely helpful and knowledgeable. I use my machine three time a day and it's a great relief for me. I have four bulging disc's.

The Biowave seems to help me with pain… The Biowave seems to help me with pain management for my knees. Thanks to Agnes for the great instructions on the use and maintenance of the device.

Communication, Understanding, Patience, is appreciated! I spoke with Sue from Biowave and she was very helpful and detailed in explaining how the Biowave Home device work. She listened to my concerns and sent me via e-mail references should I want to go back and check how to properly use the device. Even though the phone consult was a bit rushed, she covered most of the topics needed for me to start using the Biowave Home Device.