Great Machine Ms. Mona gave me a thorough explanation about the product, its uses, and maintaining it and I was able to ask questions about everything I didn't quite understand. I also received an email from her going over some of the info in addition to several downloadable pages of useful tips and further instructions. And I was told to contact VA prosthetic for any reason about the product including ordering new parts. She was an absolute delight to work with. USMC Black'man

The Biowave seems to help me with pain… The Biowave seems to help me with pain management for my knees. Thanks to Agnes for the great instructions on the use and maintenance of the device.

Agnes gave me a detailed walk through… Agnes gave me a detailed walk through on this BioWave device. She was very patient and thorough with the instructions ensuring safety and care of the device were fully covered. Thank you.

Susan was very helpful on the device… Susan was very helpful on the device training call. She made sure I had it working correctly, knew how to adjust it and how to care for the device too.

The app is not working correctly so I… The app is not working correctly so I can not track the progress and I only have 30 days to try it out and I’m 2 weeks in and still have not received proper instructions on how to get the app straightened out