Kevin Thorne was very informative. Kevin Thorne was very informative about this device. he also was a very nice guy to talk to. He covered all of the functions and has made himself available in case I have any questions.

Biowave and Kevin have helped me with my pain! Kevin was wonderful to work with. He explained everything from how to work it to who to contact at the VA for supplies. I have been using the machine to help with hip and low back pain caused by osteoporosis. I have also started using it on arthritic knees. It's the most relief that I have had without having to get an injection. (5 stars)

The app is not working correctly so I… The app is not working correctly so I can not track the progress and I only have 30 days to try it out and I’m 2 weeks in and still have not received proper instructions on how to get the app straightened out

Great Machine Ms. Mona gave me a thorough explanation about the product, its uses, and maintaining it and I was able to ask questions about everything I didn't quite understand. I also received an email from her going over some of the info in addition to several downloadable pages of useful tips and further instructions. And I was told to contact VA prosthetic for any reason about the product including ordering new parts. She was an absolute delight to work with. USMC Black'man

Sue was very helpful explaining how the… Sue was very helpful explaining how the BioWave machine works. She also gave me few tips on how to prolong the life of the pads. Easy to understand the process.