Great Machine Ms. Mona gave me a thorough explanation about the product, its uses, and maintaining it and I was able to ask questions about everything I didn't quite understand. I also received an email from her going over some of the info in addition to several downloadable pages of useful tips and further instructions. And I was told to contact VA prosthetic for any reason about the product including ordering new parts. She was an absolute delight to work with. USMC Black'man

Finally, A system to help!!!! Agnes did an awesome job training me on this machine! She is very knowledgeable and thorough, with explaining how to use this Biowave machine, during the training process! She also explained how to clean the electrodes, to extend the life of them! I can't wait for the wonderful and long awaited pain relieving experience!! Thank you Agnes and Biowave!!

The representative Sue from Biowave was… The representative Sue from Biowave was extremely knowledgeable about the product that was shipped to my residence. Made the process of having a new product less worrisome with her guided instructions, and took the time to answer every question I had pertaining to my new product.

Agnes gave me a detailed walk through… Agnes gave me a detailed walk through on this BioWave device. She was very patient and thorough with the instructions ensuring safety and care of the device were fully covered. Thank you.

So pleased! Sue is wonderful! Our rep Sue was WONDERFUL. Getting everything set up was seamless (besides something with our unit having an issue, which she is handling to make sure we are satisfied). Answered all my family's questions on how to help get my Dad relief using the machine. So pleased!