LifeStation

825 Rahway Avenue, 07083, Union, United States
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4.70
Based on 20 Reviews

5

85.00%

4

5.00%

3

5.00%

2

5.00%

1

0.00%
About LifeStation

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.

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conrad
GB

Less than satisfactory customer service when inquiring Obtaining information was very confusing. It took several calls to gather all the correct information, only to have another option given, which really was't an option. I was given a contact number for customer service of 800.998.2400, yet on my first email from Life Station another number 800.446.3300 is the number stated to call. When I tried to get clarification, each representative had a different reason for the two numbers. No one could explain why there isn't just on number. No where in the information provide do I remember that the batterie on the GPS only last 5 days.

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customer
GB

The rep was very knowledgeable The rep was very knowledgeable. His demeanor was exceptionally kind.

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Michelle S Dorsey-Brown
GB

Awesome Customer Service The representative was very knowledgeable of the products. After telling him what are needs and concerns were he suggested the motion detection. He was knowledgeable of what my mother’s insurance helped with.

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customer
GB

Representative was very informative The representative that worked with me was great at helping and answering questions for me.

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Frankie Thompson
GB

The purchase process was fast and easy. The process of purchasing was informative, there was not a contract, and all questions were answered before the purchase. If the purchase should prove unsatisfactory for any reason I can terminate at any time. I did not like that I could not use an automatic bank draft to initiate the service but must use a credit card.

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