I had been considering the need for me… I had been considering the need for me to have an alert system. I live alone and have no family in the area. The gentleman that called me answered all my questions about the system. After checking with he's manager a couple of times as far as delivery, he did come back with a lower price which was an incentive to go with life station.

Representative was very informative The representative that worked with me was great at helping and answering questions for me.

Good Customer Service I received a quick response to my inquiry and the person who took my order was extremely pleasant and helpful.

GReat service Took quite a while to get to site and phone # and to find out if my insurance covered purchase. Once all of that was done, Tom was an excellent customer service representative!

A bit of insentivity I am really upset about this. I ordered a medical alert device a week ago, was anticipating its arrival, and discover today that you've been contacting me by email (at least 2x) to alert me to the need to docusign the policy. How many times would you have emailed me before picking up the phone and calling? Do you realize that a good portion of your clintelle are seniors? I had actually been scheduled to be out of town next week; I'm glad that was canceled and that I will be here to accept delivery of my device. I'm just really disappointed. You accepted my money. You could easily have tied this into the call I have to make for activiation.