I had been considering the need for me… I had been considering the need for me to have an alert system. I live alone and have no family in the area. The gentleman that called me answered all my questions about the system. After checking with he's manager a couple of times as far as delivery, he did come back with a lower price which was an incentive to go with life station.

Sheri Sheri. My CSR was very professional and knowledgeable. Also showed caring concern. She was great

A bit of insentivity I am really upset about this. I ordered a medical alert device a week ago, was anticipating its arrival, and discover today that you've been contacting me by email (at least 2x) to alert me to the need to docusign the policy. How many times would you have emailed me before picking up the phone and calling? Do you realize that a good portion of your clintelle are seniors? I had actually been scheduled to be out of town next week; I'm glad that was canceled and that I will be here to accept delivery of my device. I'm just really disappointed. You accepted my money. You could easily have tied this into the call I have to make for activiation.

I think the rep got aggravated at me I think the rep got aggravated at me. Sorry

I spoke with Christina I spoke with Christina. She was knowledgeable, kind, professional and clear in her presentation. She was informative in a step by step format making it easy to understand. I enjoyed her so much. You don't always get information from representatives when you talk to companies. This is not the case here. Christina was wonderful. Thank you Christina