joann albea
GBGReat service Took quite a while to get to site and phone # and to find out if my insurance covered purchase. Once all of that was done, Tom was an excellent customer service representative!
James John Ruggiero
GBHad a great experience with the… Had a great experience with the representative on the phone. He sealed the deal by pointing out the differences between the various companies I was considering and offered a discount on the price.
customer
GBA bit of insentivity I am really upset about this. I ordered a medical alert device a week ago, was anticipating its arrival, and discover today that you've been contacting me by email (at least 2x) to alert me to the need to docusign the policy. How many times would you have emailed me before picking up the phone and calling? Do you realize that a good portion of your clintelle are seniors? I had actually been scheduled to be out of town next week; I'm glad that was canceled and that I will be here to accept delivery of my device. I'm just really disappointed. You accepted my money. You could easily have tied this into the call I have to make for activiation.
customer
GBThe rep was very knowledgeable The rep was very knowledgeable. His demeanor was exceptionally kind.
jennie lopez
GBI had a wonderful customer service guy by the name of Frankie and he was just great in doing his work I had a the most amazing person talk me thru everything and answered all my questions very professional