Awesome Customer Service The representative was very knowledgeable of the products. After telling him what are needs and concerns were he suggested the motion detection. He was knowledgeable of what my mother’s insurance helped with.

I had a wonderful customer service guy by the name of Frankie and he was just great in doing his work I had a the most amazing person talk me thru everything and answered all my questions very professional

Had a great experience with the… Had a great experience with the representative on the phone. He sealed the deal by pointing out the differences between the various companies I was considering and offered a discount on the price.

A bit of insentivity I am really upset about this. I ordered a medical alert device a week ago, was anticipating its arrival, and discover today that you've been contacting me by email (at least 2x) to alert me to the need to docusign the policy. How many times would you have emailed me before picking up the phone and calling? Do you realize that a good portion of your clintelle are seniors? I had actually been scheduled to be out of town next week; I'm glad that was canceled and that I will be here to accept delivery of my device. I'm just really disappointed. You accepted my money. You could easily have tied this into the call I have to make for activiation.

I spoke with Christina I spoke with Christina. She was knowledgeable, kind, professional and clear in her presentation. She was informative in a step by step format making it easy to understand. I enjoyed her so much. You don't always get information from representatives when you talk to companies. This is not the case here. Christina was wonderful. Thank you Christina