I wouldn't give it a single star I wouldn't give it a single star! It is rubbish. Waste of money. When demanded a refund l was told the policy changed and l was not liable for a refund as promissed earlier. I feel conned. Very expensive mistake. I wish l had never heard of them. This is preying on desperate women.

The customer care is absolutely… The customer care is absolutely wonderful at INNOVO. They are prompt to answer every question and concern that I've had. And sending me a free replacement pair of shorts to try - mine seem to be the wrong size and are not getting the right connection to work properly. These shorts are a game changer for me! They worked in just 3 weeks and I've been faithful to use 2-3x/week during the maintenance period. Really love the results from this product.

Innovo shorts bad company I bought the Innovo starter kit but the shorts were too big . For over 2wks I couldn't get hold of anybody on the phone or via email, afyer 2wk i finally got to leave an answerphone message which promised to contact me back in 24hrs this dis not happen although I did finally get am answer via email. But they did not exchange the shorts for smaller size or offer me the refund that I asked for . I find there customer services very disappointing and unhelpful and also the website will not show refund policy or how to return the product or put you in touch with anybody that can help . I would not recommend this product or company to anyone else, which is a shame as I did buy the original product 6yrs ago and found the company a lot better to deal with back then over now .

very good experience The Innovo representative was very helpful, informed and cheerful. She double checked my address, since I had used a different one the last time I ordered. This was helpful, since the old one is the one I really prefer to use. I had a question about what I was ordering and she had the answer I needed.

The perfect assistance from MY INNOVO The assistance from this company was perfect, they follow perfectly every step to resolve the problems and give me a new items , Easley.