Erica (Irish Customer Service… Erica (Irish Customer Service Representative) was truly one of the loviest people I have ever dealt with. And I was happy to learn manufacturing occurs in Ireland!

They advertise a 30-day money back… They advertise a 30-day money back guarantee but it is impossible to fulfill. Their one and only phone number is disconnected. I sent three emails to their email address requesting a return and all went unanswered.

The customer care is absolutely… The customer care is absolutely wonderful at INNOVO. They are prompt to answer every question and concern that I've had. And sending me a free replacement pair of shorts to try - mine seem to be the wrong size and are not getting the right connection to work properly. These shorts are a game changer for me! They worked in just 3 weeks and I've been faithful to use 2-3x/week during the maintenance period. Really love the results from this product.

Erica was brilliant and explained… Erica was brilliant and explained everything step by step regarding my inquiry! There was a problem with card payment and Erica put me on hold until she sought advice! Then got back to me! A very good agent to deal with top marks Erica.

I am being charged by affirm even… I am being charged by affirm even though I returned my shorts. I’ve been calling for 2 days and the phone line is busy