I wouldn't give it a single star I wouldn't give it a single star! It is rubbish. Waste of money. When demanded a refund l was told the policy changed and l was not liable for a refund as promissed earlier. I feel conned. Very expensive mistake. I wish l had never heard of them. This is preying on desperate women.

Ray at myinnovo Ray, at myInnovo, has been prompt, attentive, sensitive and kind. I had a problem which I didn't expect much help for, and became bogged down in my reorder process. Ray has responded twice and solved all issues.

The customer care is absolutely… The customer care is absolutely wonderful at INNOVO. They are prompt to answer every question and concern that I've had. And sending me a free replacement pair of shorts to try - mine seem to be the wrong size and are not getting the right connection to work properly. These shorts are a game changer for me! They worked in just 3 weeks and I've been faithful to use 2-3x/week during the maintenance period. Really love the results from this product.

Looking forward to receiving my new… Looking forward to receiving my new shorts Ray. Thank you for the help.

Definitely worthy of 5 Stars ! Super helpful, professional, knowledge customer service advisor. The problem was resolved within an hour of me sending the first e mail! The item was dispatched the same day and is now on its way to me. Many thanks for all the help and support... amazing and definitely worthy of 5 Stars x