They send to another address (country) my package I´m from México and i was doing my research for worldwide shipping i email them before i purchase kineon, I had to ask them by email for my package because in 2 weeks they can never sent it. I pay for international shipping and the Navidium protection and i put my address which is in Cancún, Mexico. UPS says that my package was delivered today and i had no package in my building, i enter to the page and i saw that the put another address. I had the screenshots where i put my address. This is an investment and its not a cheap device. I dont know what happend with my package!

Problem Solved Quickly One of the modules came apart when I took it out of the battery charger. I contacted Kineon and immediately I was queried as to it's condition and it's role with the other two modules. I responded and very quickly they told me that a new module would be forthcoming. Excellent customer service. Thank you Kineon!

This product works fantastically This product works fantastically. I would recommended a better fastener for the device, it often times comes apart. I’ve seen videos with different straps that are more elastic and adjustable than the ones that come with the unit. I would not recommend getting the adjustable straps 2.0 as I found that those straps are the same ones that come with the unit. The unit itself is fantastic, would highly recommend. I have bad knee tendinitis and it’s like I have a new knee now.

Great Customer Service Great Customer Service, so far I have not received the order that I have placed awhile ago, simply because my parcel has gone missing in transit. Kineon with their great customer service has since replaced the lost order, however I have yet to receive it. One of their CS (Reginald) was very helpful in everyway, has helped me sorted out the missing parcel. GREAT JOB.

Move+. A great joint pain reliever. great product. Being a health & fitness fanatic from 14 yo now at 85 I get some pain now and again. Bought the Move+Pro and it has helped me immensly knees shoulders the pain was diminished to a satisfactory degree anably me to keep training with minimal pain. However I have had move for I guess 5-6 months when all of sudden it stopped working. The Move people are very helpful in trying to work out what went wrong. Will update once I find out what the problem is.