They send to another address (country) my package I´m from México and i was doing my research for worldwide shipping i email them before i purchase kineon, I had to ask them by email for my package because in 2 weeks they can never sent it. I pay for international shipping and the Navidium protection and i put my address which is in Cancún, Mexico. UPS says that my package was delivered today and i had no package in my building, i enter to the page and i saw that the put another address. I had the screenshots where i put my address. This is an investment and its not a cheap device. I dont know what happend with my package!

When I asked questions I got prompt… When I asked questions I got prompt answers. And the answers always addressed my issues. The responses I received were always from a place of interest and concern. I only regret that you guys don't have an associated phone number...but, then, if you did you'd have to quadruple your staff to deal with people like me who have spent a lifetime talking for a living! Beyond that you are all great!! I received my MOVE+ three days ago and have already begun to improve in the pain level and mobility on my shoulder. I'm hopefully looking forward to further improvement to the point of complete recovery from a torn rotator cuff injury.

This is a powerful light therapy… This is a powerful light therapy device, sturdy in construction and very imaginative. I've used it on my creaky knees and can definitely say that I've felt an improvement. I bought in early as one of the seeders. My major gripe is that it's not FDA approved and they don't actually have partnerships with the sports teams that they advertise. Just be wary of that but besides that, great product and good work!

The customer service agents for Kineon… The customer service agents for Kineon are really professional. I'd say this company is on the right track if the customer service agents are any indication of what the company's standards are. I really look forward to when they make a product that covers a larger surface area. Please keep me updated on when that happens. I'll like to participate in the R&D.

You are annoying and unprofessional I never got a response for my question, yet I keep on being asked by your robot to give a review about the help I got, which was None. Please stop sending these emails and pestering potential customer. It is more than annoying. Please remove me from your database