Great Noticing a lot of benefits in my mental and physical well being. Wounds seem to be healing quicker. Very responsive and helpful staff. Great value compared to paying for individual red light therapy sessions. Only complaint is the strap being small and hard to use which they have told me is being fixed soon via a new bigger strap.

Really REALLY awful customer service… Really REALLY awful customer service experience. I ordered the move+ based on the website saying it can be used on any body part. I then discovered to use it on the back, I need an extender strap. I still order, get no notification of order processing and then they tell me that I paid for 3-5 days delivery but there is actually also a 3-5 day processing time Total mess of a company

Great Customer Service Great Customer Service, so far I have not received the order that I have placed awhile ago, simply because my parcel has gone missing in transit. Kineon with their great customer service has since replaced the lost order, however I have yet to receive it. One of their CS (Reginald) was very helpful in everyway, has helped me sorted out the missing parcel. GREAT JOB.

When I asked questions I got prompt… When I asked questions I got prompt answers. And the answers always addressed my issues. The responses I received were always from a place of interest and concern. I only regret that you guys don't have an associated phone number...but, then, if you did you'd have to quadruple your staff to deal with people like me who have spent a lifetime talking for a living! Beyond that you are all great!! I received my MOVE+ three days ago and have already begun to improve in the pain level and mobility on my shoulder. I'm hopefully looking forward to further improvement to the point of complete recovery from a torn rotator cuff injury.

Very good product, hard to use This product is very good technically. Several peer reviews tap this as the deepest penetration for joint and tissue issues. It is very targeted so you need to move ie several times if you are treating an area. My biggest complaint is their strap system. Hard to adjust and inadequate for larger areas. They sell additional straps but for the price paid they should be included.