Great Customer Service Great Customer Service, so far I have not received the order that I have placed awhile ago, simply because my parcel has gone missing in transit. Kineon with their great customer service has since replaced the lost order, however I have yet to receive it. One of their CS (Reginald) was very helpful in everyway, has helped me sorted out the missing parcel. GREAT JOB.

Move+. A great joint pain reliever. great product. Being a health & fitness fanatic from 14 yo now at 85 I get some pain now and again. Bought the Move+Pro and it has helped me immensly knees shoulders the pain was diminished to a satisfactory degree anably me to keep training with minimal pain. However I have had move for I guess 5-6 months when all of sudden it stopped working. The Move people are very helpful in trying to work out what went wrong. Will update once I find out what the problem is.

I’ve just started to use the Kineon I’ve just started to use the Kineon, wasn’t sure if I may use the devise 15min a session, although on multiple body parts throughout the day, was thrilled to receive the prompt positive answer from Kineon team. Looking forward to the recovery of my numerous Joints, Spine, Neuromuscular injuries. Thank you Kineon!

They send to another address (country) my package I´m from México and i was doing my research for worldwide shipping i email them before i purchase kineon, I had to ask them by email for my package because in 2 weeks they can never sent it. I pay for international shipping and the Navidium protection and i put my address which is in Cancún, Mexico. UPS says that my package was delivered today and i had no package in my building, i enter to the page and i saw that the put another address. I had the screenshots where i put my address. This is an investment and its not a cheap device. I dont know what happend with my package!

Problem Solved Quickly One of the modules came apart when I took it out of the battery charger. I contacted Kineon and immediately I was queried as to it's condition and it's role with the other two modules. I responded and very quickly they told me that a new module would be forthcoming. Excellent customer service. Thank you Kineon!