They send to another address (country) my package I´m from México and i was doing my research for worldwide shipping i email them before i purchase kineon, I had to ask them by email for my package because in 2 weeks they can never sent it. I pay for international shipping and the Navidium protection and i put my address which is in Cancún, Mexico. UPS says that my package was delivered today and i had no package in my building, i enter to the page and i saw that the put another address. I had the screenshots where i put my address. This is an investment and its not a cheap device. I dont know what happend with my package!

Problem Solved Quickly One of the modules came apart when I took it out of the battery charger. I contacted Kineon and immediately I was queried as to it's condition and it's role with the other two modules. I responded and very quickly they told me that a new module would be forthcoming. Excellent customer service. Thank you Kineon!

Coupon confusion They said $50 off and sent me a coupon that didn’t work. I contacted them about this and they ignored it. Had my wife send email and phone number to get her own $50 off code and they never sent her anything. Still concerned, but I was eventually contacted by customer support. Hopefully getting things sorted out.

Great Noticing a lot of benefits in my mental and physical well being. Wounds seem to be healing quicker. Very responsive and helpful staff. Great value compared to paying for individual red light therapy sessions. Only complaint is the strap being small and hard to use which they have told me is being fixed soon via a new bigger strap.

Move+. A great joint pain reliever. great product. Being a health & fitness fanatic from 14 yo now at 85 I get some pain now and again. Bought the Move+Pro and it has helped me immensly knees shoulders the pain was diminished to a satisfactory degree anably me to keep training with minimal pain. However I have had move for I guess 5-6 months when all of sudden it stopped working. The Move people are very helpful in trying to work out what went wrong. Will update once I find out what the problem is.