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GBThe customer service agents for Kineon… The customer service agents for Kineon are really professional. I'd say this company is on the right track if the customer service agents are any indication of what the company's standards are. I really look forward to when they make a product that covers a larger surface area. Please keep me updated on when that happens. I'll like to participate in the R&D.
Ileana Katzenelson
GBYou are annoying and unprofessional I never got a response for my question, yet I keep on being asked by your robot to give a review about the help I got, which was None. Please stop sending these emails and pestering potential customer. It is more than annoying. Please remove me from your database
Mark Firth
GBReally REALLY awful customer service… Really REALLY awful customer service experience. I ordered the move+ based on the website saying it can be used on any body part. I then discovered to use it on the back, I need an extender strap. I still order, get no notification of order processing and then they tell me that I paid for 3-5 days delivery but there is actually also a 3-5 day processing time Total mess of a company
Jessica Brake
GBFinally pain free days after over a year of injury I've been dealing with what I think is a torn miniscus in my left knee since August 2022, so over a year. I've been thru cycles of it getting less painful only to end up almost back where it started when I initially injured it. I have never had any pain free days since the injury. I have been using the kineon device for almost 2 weeks now and I have been able to do step ups, leg extensions, and squats without any pain this week, something that hasn't happened in over a year. (I have even been doing most of the knees over toes program) Its still early, but definitely progress!!
Fredrick Morrison
GBCoupon confusion They said $50 off and sent me a coupon that didn’t work. I contacted them about this and they ignored it. Had my wife send email and phone number to get her own $50 off code and they never sent her anything. Still concerned, but I was eventually contacted by customer support. Hopefully getting things sorted out.