You are annoying and unprofessional I never got a response for my question, yet I keep on being asked by your robot to give a review about the help I got, which was None. Please stop sending these emails and pestering potential customer. It is more than annoying. Please remove me from your database

Problem Solved Quickly One of the modules came apart when I took it out of the battery charger. I contacted Kineon and immediately I was queried as to it's condition and it's role with the other two modules. I responded and very quickly they told me that a new module would be forthcoming. Excellent customer service. Thank you Kineon!

This product works fantastically This product works fantastically. I would recommended a better fastener for the device, it often times comes apart. I’ve seen videos with different straps that are more elastic and adjustable than the ones that come with the unit. I would not recommend getting the adjustable straps 2.0 as I found that those straps are the same ones that come with the unit. The unit itself is fantastic, would highly recommend. I have bad knee tendinitis and it’s like I have a new knee now.

This is a powerful light therapy… This is a powerful light therapy device, sturdy in construction and very imaginative. I've used it on my creaky knees and can definitely say that I've felt an improvement. I bought in early as one of the seeders. My major gripe is that it's not FDA approved and they don't actually have partnerships with the sports teams that they advertise. Just be wary of that but besides that, great product and good work!

Quick replacement of broken module and excellent user results I have a broken module and they are sending me an replacement. Excellent customer service. The Move Pro+ has been a game changer for. My left knee has torn meniscus on both sides and I was taking both Celebrex and Tramadol to keep the pain manageable. I started using Move+ (V1.0) when it first became available on their crowd funding site months ago. Using it made an immediate improvement and I was quickly able to stop all pain medications. Have since moved on to the new Pro model and it has several user improvements. I use the Move Pro each morning while reading the newspaper. Rarely have knee pain now.