Fredrick Morrison
GBCoupon confusion They said $50 off and sent me a coupon that didn’t work. I contacted them about this and they ignored it. Had my wife send email and phone number to get her own $50 off code and they never sent her anything. Still concerned, but I was eventually contacted by customer support. Hopefully getting things sorted out.
Robert Olsen
GBProblem Solved Quickly One of the modules came apart when I took it out of the battery charger. I contacted Kineon and immediately I was queried as to it's condition and it's role with the other two modules. I responded and very quickly they told me that a new module would be forthcoming. Excellent customer service. Thank you Kineon!
customer
GBI’ve just started to use the Kineon I’ve just started to use the Kineon, wasn’t sure if I may use the devise 15min a session, although on multiple body parts throughout the day, was thrilled to receive the prompt positive answer from Kineon team. Looking forward to the recovery of my numerous Joints, Spine, Neuromuscular injuries. Thank you Kineon!
Mark Firth
GBReally REALLY awful customer service… Really REALLY awful customer service experience. I ordered the move+ based on the website saying it can be used on any body part. I then discovered to use it on the back, I need an extender strap. I still order, get no notification of order processing and then they tell me that I paid for 3-5 days delivery but there is actually also a 3-5 day processing time Total mess of a company
Jessica Brake
GBFinally pain free days after over a year of injury I've been dealing with what I think is a torn miniscus in my left knee since August 2022, so over a year. I've been thru cycles of it getting less painful only to end up almost back where it started when I initially injured it. I have never had any pain free days since the injury. I have been using the kineon device for almost 2 weeks now and I have been able to do step ups, leg extensions, and squats without any pain this week, something that hasn't happened in over a year. (I have even been doing most of the knees over toes program) Its still early, but definitely progress!!