Customer service was quick to respond Customer service was quick to respond! I’m using the units 3 times a day for 15 minutes on my knee. Hope this maximizes the chances of the meniscus tear being able to heal. I know meniscus heals very slowly, if at all. I’m also trying shockwave therapy and Bioptron along with Kineon. Thanks!

Finally pain free days after over a year of injury I've been dealing with what I think is a torn miniscus in my left knee since August 2022, so over a year. I've been thru cycles of it getting less painful only to end up almost back where it started when I initially injured it. I have never had any pain free days since the injury. I have been using the kineon device for almost 2 weeks now and I have been able to do step ups, leg extensions, and squats without any pain this week, something that hasn't happened in over a year. (I have even been doing most of the knees over toes program) Its still early, but definitely progress!!

Really REALLY awful customer service… Really REALLY awful customer service experience. I ordered the move+ based on the website saying it can be used on any body part. I then discovered to use it on the back, I need an extender strap. I still order, get no notification of order processing and then they tell me that I paid for 3-5 days delivery but there is actually also a 3-5 day processing time Total mess of a company

Highly Recommend product and the company 1. Excellent customer service. I've had a few issues with modules and the company was very quick to send a replacement. 2. I had meniscus surgery over 6 months ago and nothing was working to reduce swelling and pain. The move + along with "voodoo floss" has given me a HUGE benefit and reduction in inflammation.

This product works fantastically This product works fantastically. I would recommended a better fastener for the device, it often times comes apart. I’ve seen videos with different straps that are more elastic and adjustable than the ones that come with the unit. I would not recommend getting the adjustable straps 2.0 as I found that those straps are the same ones that come with the unit. The unit itself is fantastic, would highly recommend. I have bad knee tendinitis and it’s like I have a new knee now.