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GBThe customer service agents for Kineon… The customer service agents for Kineon are really professional. I'd say this company is on the right track if the customer service agents are any indication of what the company's standards are. I really look forward to when they make a product that covers a larger surface area. Please keep me updated on when that happens. I'll like to participate in the R&D.
Erik P
GBHighly Recommend product and the company 1. Excellent customer service. I've had a few issues with modules and the company was very quick to send a replacement. 2. I had meniscus surgery over 6 months ago and nothing was working to reduce swelling and pain. The move + along with "voodoo floss" has given me a HUGE benefit and reduction in inflammation.
Steve
GBQuick replacement of broken module and excellent user results I have a broken module and they are sending me an replacement. Excellent customer service. The Move Pro+ has been a game changer for. My left knee has torn meniscus on both sides and I was taking both Celebrex and Tramadol to keep the pain manageable. I started using Move+ (V1.0) when it first became available on their crowd funding site months ago. Using it made an immediate improvement and I was quickly able to stop all pain medications. Have since moved on to the new Pro model and it has several user improvements. I use the Move Pro each morning while reading the newspaper. Rarely have knee pain now.
Jimmy Evans
GBGreat Noticing a lot of benefits in my mental and physical well being. Wounds seem to be healing quicker. Very responsive and helpful staff. Great value compared to paying for individual red light therapy sessions. Only complaint is the strap being small and hard to use which they have told me is being fixed soon via a new bigger strap.
Yaneth Amaya
TRThey send to another address (country) my package I´m from México and i was doing my research for worldwide shipping i email them before i purchase kineon, I had to ask them by email for my package because in 2 weeks they can never sent it. I pay for international shipping and the Navidium protection and i put my address which is in Cancún, Mexico. UPS says that my package was delivered today and i had no package in my building, i enter to the page and i saw that the put another address. I had the screenshots where i put my address. This is an investment and its not a cheap device. I dont know what happend with my package!