When I asked questions I got prompt… When I asked questions I got prompt answers. And the answers always addressed my issues. The responses I received were always from a place of interest and concern. I only regret that you guys don't have an associated phone number...but, then, if you did you'd have to quadruple your staff to deal with people like me who have spent a lifetime talking for a living! Beyond that you are all great!! I received my MOVE+ three days ago and have already begun to improve in the pain level and mobility on my shoulder. I'm hopefully looking forward to further improvement to the point of complete recovery from a torn rotator cuff injury.

Great product. Get the accessory straps! I use the Kineon Move+ every day on multiple parts of my body, including knees, elbows, forearms, lower back, and shoulders. It does seem to help in reducing inflammation and speeding recovery, as well as healing injuries. Get the adjustable strap and extender strap if you want to get the most out of the product.

Customer service was quick to respond Customer service was quick to respond! I’m using the units 3 times a day for 15 minutes on my knee. Hope this maximizes the chances of the meniscus tear being able to heal. I know meniscus heals very slowly, if at all. I’m also trying shockwave therapy and Bioptron along with Kineon. Thanks!

Click Bait? Received an email yesterday with a $50 off code which did not work. Accidentally hit submit in the middle of the night when checking for the 10th time to see if it started working, so I didn’t get the discount promised.

Quick replacement of broken module and excellent user results I have a broken module and they are sending me an replacement. Excellent customer service. The Move Pro+ has been a game changer for. My left knee has torn meniscus on both sides and I was taking both Celebrex and Tramadol to keep the pain manageable. I started using Move+ (V1.0) when it first became available on their crowd funding site months ago. Using it made an immediate improvement and I was quickly able to stop all pain medications. Have since moved on to the new Pro model and it has several user improvements. I use the Move Pro each morning while reading the newspaper. Rarely have knee pain now.