AQ UG DEFECT Hi, this is already the second Safe AQ UG device I get from Amazon that is faulty. It does not detect blood urea data. I have not found your warranty or repair center in Europe.

The blood glucose meter which I received is not working! The blood glucose meter which I received does not seem to be working. When I switch it on, pressing button M, the screen shows three bars. Pressing buttons D and C has no effect on the screen display. Can you please advise me on what to do?

Slow to inform customer of progress. The item purchased is in itself good quality and performs well. The problem for me was lack of information related to confirmation of order, subsequent information related to status of order and lack of clarity about who it was being delivered by and when.

They actually contacted me as I ordered… They actually contacted me as I ordered the wrong product. The told me, they supplied the link to the right product and they refunded me. That's what I call superior & delightful customer support!

Product works well Product works well, easy to use, website is user friendly and efficient