It's been a month an have not received… It's been a month an have not received my goods.This is the second try .Although your product is very good I cannot reach it because no proper delivery .I think I will quit this product unwillingly.

The blood glucose meter which I received is not working! The blood glucose meter which I received does not seem to be working. When I switch it on, pressing button M, the screen shows three bars. Pressing buttons D and C has no effect on the screen display. Can you please advise me on what to do?

Product works well Product works well, easy to use, website is user friendly and efficient

next order well in advance. This was my second order. The product arrived much faster than the first delivery time. I'm a little confused as to how to decide when to place my next order. However, I plan to place my next order well in advance. I ordered it from Saitama, Japan.

The meter did arrive at time The meter did arrive at time. I have had some difficulties to get the first result but your responses on my questions were quick and helpful. Your user manual is a little bit confusing need more explanation on the difference of the blood channels from ric acid and glucose strips. It's a pity that that the units on the meter are not customizable. I did not pay attention during the order of my meter I got one with the units mmol so that i have to do the calculation to mg everytime. N.B. In your order document it's noticed that orders inside EU would be with the mg units and for UK in mmol. Luxembourg is part of the EU