Second one great. … So … the second kit I brought direct from Sinocare is super (quick delivery and works efficiently in 5 second count down). Unfortunately the first one I brought about two months ago was via Amazon but I didn’t open It and try it for 5 weeks and the meter didn’t work. After 30 days too late to return via Amazon so I just ordered the second. Now to figure how to return my Anaxon Sinocare purchase (not obvious) do that I have a share.

Slow to inform customer of progress. The item purchased is in itself good quality and performs well. The problem for me was lack of information related to confirmation of order, subsequent information related to status of order and lack of clarity about who it was being delivered by and when.

AQ UG DEFECT Hi, this is already the second Safe AQ UG device I get from Amazon that is faulty. It does not detect blood urea data. I have not found your warranty or repair center in Europe.

Quick, Easy and Very Helpful After experiencing difficulty ordering additional UA test strips from Amazon I decided to Email Sinocare directly. The following morning I had the answer and placed the order directly through them not realising I’d made a mistake. They emailed me back to query my order and pointed out my possible error. Items arrived promptly and exactly what was needed. A Very Big Thank you to All at Sinocare.

Excellent service I order from Sinocare on a regular basis and have always received my items fairly quickly. Last time, however, my package arrived only the day after I placed my order! Well done, Sinocare!