There was a knock on my door There was a knock on my door, I opened it to find three firemen outside. Apparently my reach, unbeknownst to me had sent off an alarm. Neither my Reach, watch or phone were anywhere near me since I was giving the dog a bath. I had missed all the messages from Silvertree, hence the Firemen turning up. I was quite embarrassed but also grateful to know that the system works. Still don't understand why it went off, though.

The ordering process was confusing and… The ordering process was confusing and I ended up ordering 2 units when I only need one. It kept repeating request for information which apparently led to having 2 orders submitted.

So far I have not had an emergency with… So far I have not had an emergency with my Silvertree, thank God. I took advantage of yearly rate for monitoring. Customer service has been prompt and helpful. Poor battery life, am allergic to the wrist band causing itchy rash. Comfortable to wear tho. Will reconsider at the end of year subscription as I am concerned at the lack of a microphone in wrist unit.

Connection problem Connection problem Leanna was a very friendly and patient person. She made me feel comfortable when I explained my problem and was able to solve it by guiding me every step of the way. Because I had to have a new cell phone and not all the info was transferred.

Great discreet safety device My husband has been wearing his Silvertree watch for a few weeks now. It has helped me feel less stressed about him when I’m away from home knowing that Silvertree can detect a fall. The only problem we’ve had is the number of times he has accidentally set it off. The good thing is that he can quickly press buttons on the watch that will cancel a false alarm. I feel much better that he can get emergency services quickly when needed. I would definitely recommend Silvertree to others.