Biggest issue is that the device really…needs a watch built in Biggest issue is that the device really needs a digital watch built in. Nothing fancy, but it’s taking up all of the wrist real estate for a generation that relies on watches.

We love the look of this product and the peace of mind we have knowing there is an option for our mother to reach out for help… We love the look of this product and all of the features offered. Our only complaint is that the battery on the wrist band was advertised to last up to two weeks and we do not find that to be true. We do not even get a full week it. We have to pay attention to the battery life on the app because our mother does not really know how to manage this.

Customer Service Top Notch Customer Service at Silver Tree has been exceptional. We were having issues with the app and the team worked with us until our issues were resolved. They were pleasant and patient with us as we worked getting all of us logged in to the app.

Work in progress The silvertree bracelet is good, But needs adjusting as the alarm will activate on its own frequently at least 2 - 3 times a week and cannot be de activated easily. Is this a first run bracelet. I understand that you are trying to correct the sensitivity issues. Can you readjust mine in the future? Thank you. Linda Guarente

Not good for someone who is active I have had 6 false alarms all while doing everyday tasks such as brushing teeth, vacuuming, driving. My contact person has issues connecting to the site to cancel the alarms. I usually don’t feel the vibrations so I am not able to cancel it myself. The battery only lasts 3-4 days. It might be good for someone who sits in a chair all day.