Great discreet safety device My husband has been wearing his Silvertree watch for a few weeks now. It has helped me feel less stressed about him when I’m away from home knowing that Silvertree can detect a fall. The only problem we’ve had is the number of times he has accidentally set it off. The good thing is that he can quickly press buttons on the watch that will cancel a false alarm. I feel much better that he can get emergency services quickly when needed. I would definitely recommend Silvertree to others.

There was a knock on my door There was a knock on my door, I opened it to find three firemen outside. Apparently my reach, unbeknownst to me had sent off an alarm. Neither my Reach, watch or phone were anywhere near me since I was giving the dog a bath. I had missed all the messages from Silvertree, hence the Firemen turning up. I was quite embarrassed but also grateful to know that the system works. Still don't understand why it went off, though.

Work in progress The silvertree bracelet is good, But needs adjusting as the alarm will activate on its own frequently at least 2 - 3 times a week and cannot be de activated easily. Is this a first run bracelet. I understand that you are trying to correct the sensitivity issues. Can you readjust mine in the future? Thank you. Linda Guarente

The customer support was excellent The customer support was excellent. They patiently walked us through everything and helped us resolve the issues we were having.

Customer Service Top Notch Customer Service at Silver Tree has been exceptional. We were having issues with the app and the team worked with us until our issues were resolved. They were pleasant and patient with us as we worked getting all of us logged in to the app.