Leanna was an absolute delight to work… Leanna was an absolute delight to work with. She responded to my emails very fast and helped me get my new Reach setup properly. She is definitely an asset to Silvertree.

Customer Service Top Notch Customer Service at Silver Tree has been exceptional. We were having issues with the app and the team worked with us until our issues were resolved. They were pleasant and patient with us as we worked getting all of us logged in to the app.

Not good for someone who is active I have had 6 false alarms all while doing everyday tasks such as brushing teeth, vacuuming, driving. My contact person has issues connecting to the site to cancel the alarms. I usually don’t feel the vibrations so I am not able to cancel it myself. The battery only lasts 3-4 days. It might be good for someone who sits in a chair all day.

Biggest issue is that the device really…needs a watch built in Biggest issue is that the device really needs a digital watch built in. Nothing fancy, but it’s taking up all of the wrist real estate for a generation that relies on watches.

The ordering process was confusing and… The ordering process was confusing and I ended up ordering 2 units when I only need one. It kept repeating request for information which apparently led to having 2 orders submitted.