Returned this item to fashionable for a… Returned this item to fashionable for a refund . Item was received and notification given that refund would be processed in 3 to 5 days. It has been almost 10 days and I'm still waiting for my refund of over $250. There is only 1 person answering the phone and the logistics of how this business works is ridiculous. It seems there may not be more than 2 or 3 employees total so if you're looking for anything timely customer beware. I certainly would never do business with him again.

Wonderful buying experience About a fortnight ago two beautiful canes were delivered at my home address. The delivery was exactly on the estimated day and 4 hours before the estimated time. The canes were properly packed for safe transport (against damage of the items). The canes arrived in perfect condition: No scratches and no lose parts! I cannot fault the items at all. Both canes have a good feel in my hand and are a great support for my daily walks. On top of that it looks so fashionable. Today I am a proud owner of three fashionable canes, one also that I bought two years ago.

The response was quick The response was quick, detailed and helpful!

Beautiful canes! Beautiful canes, we were pleased with the quality of the product and prompt customer service. I will be shopping with this company for my friends and family in the future.

First impressions matter. I made a mistake on my very first order and with minutes on the phone the order was changed. Great customer service and I have every reason to expect the delivery of a quality product. Looking forward to receiving my new cane. Thank you