Spence
GBReturned this item to fashionable for a… Returned this item to fashionable for a refund . Item was received and notification given that refund would be processed in 3 to 5 days. It has been almost 10 days and I'm still waiting for my refund of over $250. There is only 1 person answering the phone and the logistics of how this business works is ridiculous. It seems there may not be more than 2 or 3 employees total so if you're looking for anything timely customer beware. I certainly would never do business with him again.
david mcloughlin
IEI lost my product because they shipped … I lost my product because they shipped to the wrong country and in that country the product was illegal against sword and I am left with the Debt 169 euros because customs in that UK not Ireland said the product was illegal in their country not my country, they proceed to say it's my fault how does that work. If I lived in China and centre package to Japan how does that work where is the sense . Affirm run by idiocracy
Gigi
GB🩷Made to feel like a friend! The people are wonderful. I only wished I spoken to someone before ordering because a fantastic idea was presented to me that I had never thought about because of my misunderstanding. I am so pleased with your Cutomer Service, not only did they help me with my options, they made me feel valuable and important! 😊😁
UncleRJ
GBOnce I managed to get through to an… Once I managed to get through to an actual person things were great! But your website is rubbish! And since I want to order a personalized sword cane I will have to do by descriptive and hopefully I will get what I want.
Ozzie Rodriguez
GBMarine Corps Cane & Fritz Oak Wood Cane I'm extremely pleased with the craftsmanship of my new Marine Corps cane. I love that I was able to semi-customize my cane and I'm happy with the Ebony wood with the stainless steel collar, and the blue round knob with the EGA on top. I also ordered the Fritz Oak wood cane with the brass collar, it looks great!