Scott McClintock
GBFirst impressions matter. I made a mistake on my very first order and with minutes on the phone the order was changed. Great customer service and I have every reason to expect the delivery of a quality product. Looking forward to receiving my new cane. Thank you
APRIL KING
GBVery good company This is a top notch company. Do not hesitate to do business with them. Their customer service is especially great. And their canes are of a great quality. I would definitely recommend them to anyone needing one.
david mcloughlin
IEI lost my product because they shipped … I lost my product because they shipped to the wrong country and in that country the product was illegal against sword and I am left with the Debt 169 euros because customs in that UK not Ireland said the product was illegal in their country not my country, they proceed to say it's my fault how does that work. If I lived in China and centre package to Japan how does that work where is the sense . Affirm run by idiocracy
Forputt
GBCrappy company Ordered cane paid for shipping that was guaranteed in 2 days delivery and received cane 5 days later. Asked for return in shipping and denied 3 times. Last response from fashionable canes was “ if you needed your product earlier you should have ordered it earlier “. They denied refund on shipping fee again. When someone pays for something they expect to get what they pay for. This is not how you stay in business. False advertisement so be careful who you use
Linda
GBIf I have to use a cane, this one is the best I've tried. The Royal Canes oak cane with the Fritz handle is attractive, comfortable, and seems very sturdy. I appreciate the sale price and the free sizing (along with the sizing instructions on the website, which are better than those on other cane sites.) Shipping was a bit high and I was not pleased with the unhelpful Fedex tracking, but the USPS finally delivered my cane, so I'm satisfied.