Once I managed to get through to an… Once I managed to get through to an actual person things were great! But your website is rubbish! And since I want to order a personalized sword cane I will have to do by descriptive and hopefully I will get what I want.

If I have to use a cane, this one is the best I've tried. The Royal Canes oak cane with the Fritz handle is attractive, comfortable, and seems very sturdy. I appreciate the sale price and the free sizing (along with the sizing instructions on the website, which are better than those on other cane sites.) Shipping was a bit high and I was not pleased with the unhelpful Fedex tracking, but the USPS finally delivered my cane, so I'm satisfied.

Elegant and really cool It arrived very fast, faster than I was expecting. Packing was excellent, I note that because it is a glass like knob. It looks great, even better than expected. The skull in the black knob is striking. Rich black color on the shaft, it's elegant as well as really cool looking. I'm already looking on the site for another new one to start a collection. I am extremely happy with all aspects of this purchase and I will be purchasing more.

So far it's been a positive experience They had what I was looking for it was very educational and insightful as to what their product was the company seems to be nice inappropriate they seem to be on point as far as sending out their shipments I have not yet received my shipment but they're following it quite well I enjoy the fact that they send me messages of the tracking to keep me informed of when I'm going to get my shipment and the rapid response to my messages And they've also been very helpful at answering my questions

First impressions matter. I made a mistake on my very first order and with minutes on the phone the order was changed. Great customer service and I have every reason to expect the delivery of a quality product. Looking forward to receiving my new cane. Thank you