Cyndi Van Heest
GBFALSE ADVERTISING I ordered a dog bed car seat online. Before I ordered it I made sure that the company accepts returns. On the top of their website it says “14 day free returns” well my dog never used it. I emailed the company stating the bed is brand new, it’s within the 14 day return window and I would like a refund. Well they said they don’t do refunds, only on defects! I went back and forth with them through email and they said your dog will eventually use it ect. When I called them out on their false advertising they said sorry and that a refund would be too costly from my address and they could only offer me a 20% discount. This company is scamming people! The bed was over $100 and they led me to believe I had 14 days to do a free refund which is a lie.
Erica
GBExceeded Expectations I was pleasantly surprised by the quality of my car seat, it was very durable and sturdy. Along with shipping being pretty fast, the color is nice. Would highly recommend!
Tamsin
GBAVOID!! Absolute joke This company is awful. Products are faulty and they ignore emails about returns. They are really overpriced and communication is horrendous. The most productive part of their company must be the person they hire to remove all the negative comments on Facebook and block you!
Joe
GBExceeded expectations After reading all of the negative reviews, I was terrified about the quality and whether we would even receive the blankets. Well, they arrived today, and wow—they are GREAT! They are thick and super soft! Hopefully, they will hold up over time, but we are super happy with them for now. No need to worry if you are on the fence.
Village Inn
GBDo not buy from these con artists Do not buy from these con artists. How they can get away with stealing is beyond me. I spent £70 on a dog bed that has never arrived. They state it’s been delivered with no signature but it hasn’t. They won’t refund me and im having an absolute nightmare with them. I wish I’d have read the reviews before I stupidly gave these crooks my hard earned cash. China shouldn’t be allowed to sell into the UK. People like this give the Chinese a bad name !