Nicola Cengiz
GBIf I could give zero stars I would If I could give zero stars I would! This product arrived and is absolutely nothing like described.. the company accepted a return eventually, after asking for multiple photos, then claimed I had damaged and used the dog bed. Thankfully I paid though PayPal and they assisted me.. the company is the worst..
Joe
GBExceeded expectations After reading all of the negative reviews, I was terrified about the quality and whether we would even receive the blankets. Well, they arrived today, and wow—they are GREAT! They are thick and super soft! Hopefully, they will hold up over time, but we are super happy with them for now. No need to worry if you are on the fence.
Roberta
GBIf i could give them a zero If i could give them a zero, I would. Buyer Beware. They will fight you on every way to avoid giving you a refund. First they offered me a 10% discount on a future purchase. Then they said I had to send pictures to show the items were unused, which I did. I sent it USPS with tracking and kept my proof of delivery. After a month of no refund, I contacted them and was told it takes the warehouse awhile to process it. After three months I disputed the charge with my credit card company. I immediately heard back from them apologizing for not taking care of my refund and asked me to drop the dispute so they could issue me a refund directly. My credit card company advised me NOT to drop the dispute, as I might loose my rights to dispute again if they did not issue it. Now they are telling my credit card company they never received the return. Good thing I printed and saved my USPS delivery confirmation.
Melissa Lawrance
GBThis company is awful This company is awful. I ordered a snow jacket for my dog, it did not fit correctly and they made it nearly impossible to get a refund. It was very diff to even get a reply about how to send it back. I was issued a credit from my credit card company after a dispute, but now they want me to cancel the dispute so they can issue the refund, which I’m not dumb enough to fall for. Do not order from this company
Michelle Price
GBGreat experience, fab product. Bought some grey fleece covers for our motorhome leather seating area, they are perfect and have a non-slip backing. Very cosy too, takes the chill from the leather. Good quality and a fab price, would highly recommend.