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Trustify360 - Default Title

iHealth Labs

880 W Maude Ave, 94085, Sunnyvale, United States

http://ihealthlabs.com

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4.60

Based on 20 Reviews

90.00%

0.00%

10.00%

About iHealth Labs

iHealth is dedicated to empowering healthier lives. As a pioneer of digital health from Silicon Valley, iHealth was founded in 2010 and launched the world's first Bluetooth-connected blood pressure monitor that worked with iOS devices. Through more than a decade of development, by integrating its FDA-approved, award-winning consumer medical devices and remote patient monitoring platform, iHealth has established a digital health ecosystem, the Unified Care model, for healthcare providers to manage chronic diseases remotely. To date, iHealth is one of the top brands in digital health & wellness and has expanded its Unified Care model to 13 states with significant clinical outcomes in hypertension and diabetes management. During the first year of COVID-19 pandemic, iHealth was actively supporting the fight against COVID-19 by being one of the leading manufacturers of thermometers, shipping millions of them to its customers. On November 5th, 2021, the U.S. Food and Drug Administration (FDA) issued an Emergency Use Authorization (EUA) for over the counter (OTC) sale of iHealth's COVID-19 Antigen Rapid Test. iHealth has since been a major supplier of at-home tests to the federal government, state governments, nonprofit organizations, and individuals.

Contact Info

http://ihealthlabs.com
880 W Maude Ave, 94085, Sunnyvale, United States
[email protected]

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Great service I have had iHealth products for some time now. I have Their PB cuff and pulse ox meter work great. So I recently added the iHealth Nexus Pro scale. Well upon arrival I could not get it to work so off to the phone I went. Where I met my new friend Kiwanda a very nice a helpful person, however we were not able to fix my problem and we determined the scale may have a problem so a return was in order. Long story in between with UPS but, I got the new scale today, but I needed to call iHealth again as I was having trouble so with Kiwanda and some backup help from Dave we got it figured out lol operator error on my end I was picking the wrong scale in the app my bad. But throughout all of this the reps at iHealth were very nice and Pleasant any very patient with with me. Thank you ihealth Kiwanda and Dave

The technician that assisted me was very pleasantly helpful and professional. She took her time and the follow up was timely when I let her know the fix she gave me worked. Thank you The technician that assisted me was very pleasantly helpful and professional. She took her time and the follow up was timely when I let her know the fix she gave me worked. Thank you Keiwanda.

Had an issue with a blood pressure… Had an issue with a blood pressure monitor. I had the opportunity to work with a customer service employee by the name of Jade. Very professional and went above and beyond to replace my unit. Not much more I could say except very happy with the way customer service handles my issue. Thanks again.

Inaccurate Temperature Reading, Useless Thermometer For those complaining about not receiving their thermometer be glad! It is completely useless. The forehead thermometer only registers 98.2 or below. At least if you don't receive it, there is less plastic waste. I purchased mine through Amazon and received a refund; however, now I'm concerned my Covid tests that are also iHealth are also not to be trusted. Who can't make an accurate thermometer in 2022?!.

BEWARE!!! Can’t use your own kit! Purchased 2 rapid antigen covid testing appointments and didn’t realize I needed to purchase their test kits. I contacted them several times and asked for a refund - still haven’t heard back. I think it’s a total scam!!!! As with so many businesses these days they send out automated messages letting you know that response times are longer because of Covid. It’s been 2 weeks now and still nothing…

iHealth Labs

http://ihealthlabs.com

About iHealth Labs

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Teneshia King

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Debra Wingfield