iHealth Labs

880 W Maude Ave, 94085, Sunnyvale, United States
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4.60
Based on 20 Reviews

5

90.00%

4

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3

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2

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1

10.00%
About iHealth Labs

iHealth is dedicated to empowering healthier lives. As a pioneer of digital health from Silicon Valley, iHealth was founded in 2010 and launched the world's first Bluetooth-connected blood pressure monitor that worked with iOS devices. Through more than a decade of development, by integrating its FDA-approved, award-winning consumer medical devices and remote patient monitoring platform, iHealth has established a digital health ecosystem, the Unified Care model, for healthcare providers to manage chronic diseases remotely. To date, iHealth is one of the top brands in digital health & wellness and has expanded its Unified Care model to 13 states with significant clinical outcomes in hypertension and diabetes management. During the first year of COVID-19 pandemic, iHealth was actively supporting the fight against COVID-19 by being one of the leading manufacturers of thermometers, shipping millions of them to its customers. On November 5th, 2021, the U.S. Food and Drug Administration (FDA) issued an Emergency Use Authorization (EUA) for over the counter (OTC) sale of iHealth's COVID-19 Antigen Rapid Test. iHealth has since been a major supplier of at-home tests to the federal government, state governments, nonprofit organizations, and individuals.

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Mary Johnson
GB

The BP cuff is easy to use The BP cuff is easy to use. Green, Yellow, Red makes you visually aware of your actual blood pressure if you are not versed in medicine. And you can add notes like took BP med or forgot BP med so you can keep good notes. The graphs are also a great visual. And customer service is quick and responsive.

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Debra Wingfield
CA

BEWARE!!! Can’t use your own kit! Purchased 2 rapid antigen covid testing appointments and didn’t realize I needed to purchase their test kits. I contacted them several times and asked for a refund - still haven’t heard back. I think it’s a total scam!!!! As with so many businesses these days they send out automated messages letting you know that response times are longer because of Covid. It’s been 2 weeks now and still nothing…

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Rich
GB

Wonderful customer service I was working with 1 of the tech support reps at iHealth and they could not get my Track reconnected, it was working fine before. I was then passed on to Dave and he not only got me connected but suggested that we test it to make sure it was working correctly. He gave me some tips on how to get better blood pressure readings and they came down by 20-30 points. Thanks Dave

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T Cross
GB

Inaccurate Temperature Reading, Useless Thermometer For those complaining about not receiving their thermometer be glad! It is completely useless. The forehead thermometer only registers 98.2 or below. At least if you don't receive it, there is less plastic waste. I purchased mine through Amazon and received a refund; however, now I'm concerned my Covid tests that are also iHealth are also not to be trusted. Who can't make an accurate thermometer in 2022?!.

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Jean Buskey
GB

So far I really like the blood pressure… So far I really like the blood pressure machine I bought but I had a question so I called and left a message and customer service got back to me within a couple of hours. And was able to answer my question.

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