Michael Cronin
GBHad an issue with a blood pressure… Had an issue with a blood pressure monitor. I had the opportunity to work with a customer service employee by the name of Jade. Very professional and went above and beyond to replace my unit. Not much more I could say except very happy with the way customer service handles my issue. Thanks again.
Robert
GBGreat service I have had iHealth products for some time now. I have Their PB cuff and pulse ox meter work great. So I recently added the iHealth Nexus Pro scale. Well upon arrival I could not get it to work so off to the phone I went. Where I met my new friend Kiwanda a very nice a helpful person, however we were not able to fix my problem and we determined the scale may have a problem so a return was in order. Long story in between with UPS but, I got the new scale today, but I needed to call iHealth again as I was having trouble so with Kiwanda and some backup help from Dave we got it figured out lol operator error on my end I was picking the wrong scale in the app my bad. But throughout all of this the reps at iHealth were very nice and Pleasant any very patient with with me. Thank you ihealth Kiwanda and Dave
bigbrandjohn D
GBExtremely helpful and patient customer service… Extremely helpful and patient customer service from Keiwanda. She researched my issue and sent me useful advice. A good ambassador for the brand
Mary Johnson
GBThe BP cuff is easy to use The BP cuff is easy to use. Green, Yellow, Red makes you visually aware of your actual blood pressure if you are not versed in medicine. And you can add notes like took BP med or forgot BP med so you can keep good notes. The graphs are also a great visual. And customer service is quick and responsive.
Colette Wright
GBExcellent Custimer Service Some of the reviews I read was a nightmare however, thats wasn't my experience. I received a call back immediately, within the hour that I made the call. The rep was courtesy, resourceful, and kind 😇