DelA
USExcellent customer service Pulse Oximeter started acting up past usual Amazon return date. Rixi L. provided very responsive customer service and promptly provided a replacement as the device was less than a year old. This level of customer service will insure my continued use and purchase of iHealth Labs products and supplies.
Jean Buskey
USSo far I really like the blood pressure… So far I really like the blood pressure machine I bought but I had a question so I called and left a message and customer service got back to me within a couple of hours. And was able to answer my question.
Catherine Hill
USSuccessful product exchange I received a malfunctioning wrist BP monitor. Keiwanda J. from iHealth resolved my issue quickly, professionally, and courteously and I was able to make a successful exchange through Amazon.
Stephen Morrow
USMy phone inquiry as to expiration… My phone inquiry as to expiration dates,verification of lot #'s, and purchase options was handled efficiently, courteously, and professionally. Wait time was minimal. This experience was what I expect for true customer service. Steve Morrow R.Ph.
Michael Cronin
USHad an issue with a blood pressure… Had an issue with a blood pressure monitor. I had the opportunity to work with a customer service employee by the name of Jade. Very professional and went above and beyond to replace my unit. Not much more I could say except very happy with the way customer service handles my issue. Thanks again.