Colette Wright
GBExcellent Custimer Service Some of the reviews I read was a nightmare however, thats wasn't my experience. I received a call back immediately, within the hour that I made the call. The rep was courtesy, resourceful, and kind đŸ˜‡
Jean Buskey
GBSo far I really like the blood pressure… So far I really like the blood pressure machine I bought but I had a question so I called and left a message and customer service got back to me within a couple of hours. And was able to answer my question.
T Cross
GBInaccurate Temperature Reading, Useless Thermometer For those complaining about not receiving their thermometer be glad! It is completely useless. The forehead thermometer only registers 98.2 or below. At least if you don't receive it, there is less plastic waste. I purchased mine through Amazon and received a refund; however, now I'm concerned my Covid tests that are also iHealth are also not to be trusted. Who can't make an accurate thermometer in 2022?!.
Rich
GBWonderful customer service I was working with 1 of the tech support reps at iHealth and they could not get my Track reconnected, it was working fine before. I was then passed on to Dave and he not only got me connected but suggested that we test it to make sure it was working correctly. He gave me some tips on how to get better blood pressure readings and they came down by 20-30 points. Thanks Dave
dannonebr
GBSatisfied customer, plan to stay with them. I have been ordering supplies from Ihealthlabs since the beginning of the pandemic. I ordered 40 thermometers then hundreds of good quality KN95 masks. Over the last 8 months I have ordered about 5000 medical quality masks. At the beginning of the pandemic shipments took a while as they originated from China. Now shipments arrive in three or four days. I have referred them to other departments and they are happy with them as well.