Colette Wright
USExcellent Custimer Service Some of the reviews I read was a nightmare however, thats wasn't my experience. I received a call back immediately, within the hour that I made the call. The rep was courtesy, resourceful, and kind 😇
Rich
USWonderful customer service I was working with 1 of the tech support reps at iHealth and they could not get my Track reconnected, it was working fine before. I was then passed on to Dave and he not only got me connected but suggested that we test it to make sure it was working correctly. He gave me some tips on how to get better blood pressure readings and they came down by 20-30 points. Thanks Dave
T Cross
USInaccurate Temperature Reading, Useless Thermometer For those complaining about not receiving their thermometer be glad! It is completely useless. The forehead thermometer only registers 98.2 or below. At least if you don't receive it, there is less plastic waste. I purchased mine through Amazon and received a refund; however, now I'm concerned my Covid tests that are also iHealth are also not to be trusted. Who can't make an accurate thermometer in 2022?!.
Debra Wingfield
CABEWARE!!! Can’t use your own kit! Purchased 2 rapid antigen covid testing appointments and didn’t realize I needed to purchase their test kits. I contacted them several times and asked for a refund - still haven’t heard back. I think it’s a total scam!!!! As with so many businesses these days they send out automated messages letting you know that response times are longer because of Covid. It’s been 2 weeks now and still nothing…
dannonebr
USSatisfied customer, plan to stay with them. I have been ordering supplies from Ihealthlabs since the beginning of the pandemic. I ordered 40 thermometers then hundreds of good quality KN95 masks. Over the last 8 months I have ordered about 5000 medical quality masks. At the beginning of the pandemic shipments took a while as they originated from China. Now shipments arrive in three or four days. I have referred them to other departments and they are happy with them as well.