T Cross
GBInaccurate Temperature Reading, Useless Thermometer For those complaining about not receiving their thermometer be glad! It is completely useless. The forehead thermometer only registers 98.2 or below. At least if you don't receive it, there is less plastic waste. I purchased mine through Amazon and received a refund; however, now I'm concerned my Covid tests that are also iHealth are also not to be trusted. Who can't make an accurate thermometer in 2022?!.
Catherine Hill
GBSuccessful product exchange I received a malfunctioning wrist BP monitor. Keiwanda J. from iHealth resolved my issue quickly, professionally, and courteously and I was able to make a successful exchange through Amazon.
bigbrandjohn D
GBExtremely helpful and patient customer service… Extremely helpful and patient customer service from Keiwanda. She researched my issue and sent me useful advice. A good ambassador for the brand
Rich
GBWonderful customer service I was working with 1 of the tech support reps at iHealth and they could not get my Track reconnected, it was working fine before. I was then passed on to Dave and he not only got me connected but suggested that we test it to make sure it was working correctly. He gave me some tips on how to get better blood pressure readings and they came down by 20-30 points. Thanks Dave
Teneshia King
GBThe technician that assisted me was very pleasantly helpful and professional. She took her time and the follow up was timely when I let her know the fix she gave me worked. Thank you The technician that assisted me was very pleasantly helpful and professional. She took her time and the follow up was timely when I let her know the fix she gave me worked. Thank you Keiwanda.