Great customer service, great product! I purchased my monitor in August 2023. The armband was defective, and needed to be replaced. Customer service was fantastic! I provided them with a copy of my Amazon receipt and they sent a replacement. I like the unit. It's easy to use in the app is great for tracking my info.

BEWARE!!! Can’t use your own kit! Purchased 2 rapid antigen covid testing appointments and didn’t realize I needed to purchase their test kits. I contacted them several times and asked for a refund - still haven’t heard back. I think it’s a total scam!!!! As with so many businesses these days they send out automated messages letting you know that response times are longer because of Covid. It’s been 2 weeks now and still nothing…

Inaccurate Temperature Reading, Useless Thermometer For those complaining about not receiving their thermometer be glad! It is completely useless. The forehead thermometer only registers 98.2 or below. At least if you don't receive it, there is less plastic waste. I purchased mine through Amazon and received a refund; however, now I'm concerned my Covid tests that are also iHealth are also not to be trusted. Who can't make an accurate thermometer in 2022?!.

Great service I have had iHealth products for some time now. I have Their PB cuff and pulse ox meter work great. So I recently added the iHealth Nexus Pro scale. Well upon arrival I could not get it to work so off to the phone I went. Where I met my new friend Kiwanda a very nice a helpful person, however we were not able to fix my problem and we determined the scale may have a problem so a return was in order. Long story in between with UPS but, I got the new scale today, but I needed to call iHealth again as I was having trouble so with Kiwanda and some backup help from Dave we got it figured out lol operator error on my end I was picking the wrong scale in the app my bad. But throughout all of this the reps at iHealth were very nice and Pleasant any very patient with with me. Thank you ihealth Kiwanda and Dave

Wonderful customer service I was working with 1 of the tech support reps at iHealth and they could not get my Track reconnected, it was working fine before. I was then passed on to Dave and he not only got me connected but suggested that we test it to make sure it was working correctly. He gave me some tips on how to get better blood pressure readings and they came down by 20-30 points. Thanks Dave