Don’t Waste Your Money Received four masks today for two adults. The masks are useless, no seal, so air simply passes around the mask, not through the filter. Their return policy does not allow for returns based on fit or effectiveness, in effect allowing them to sell to new customers without having to pay back money when the masks are received.

Excellent N95 Alternative I'm an IT technician who works at COVID testing sites along with hospitals and urgent care clinics. Suffice to say, I'm constantly exposed to suspected or positive patients and need excellent PPE. As such, I usually wear an N95 for hours on end, which ends up crushing my nose, since getting one that actually fits perfectly is nearly impossible these days. The Castle Grade mask is a game changer for me. I did a rudimentary fit test and confirmed that there were no leaks. I've been wearing this for hours on end and my nose still feels fine. Plus, my breath is less muffled than when I wear my N95, meaning that staff members can actually make out what I'm saying, not just pretend to. I plan on recommending this to my other coworkers as well.

Great Mask and Outstanding Service I can't say enough about Castlegrade's products and customer service. The masks are easy to use and so comfortable! I work in healthcare in a field with high risk for COVID exposure. These masks are so much more comfortable than the disposable N95 masks I've been wearing for the past year and a half. Not only that, but when there was a hiccup with my order, their customer service was quick to respond and fixed the issue right away. Such a pleasant, stress-free experience! I'll definitely be recommending Castlegrade to all my co-workers and friends who want a mask with a bit more protection.

I can work comfortably I have both a gray and a pink mask that I rotate at work. Great deal with no leaks. I’ve developed an allergy to N95 material (cough/wheeze/coryza) which makes wearing a traditional N95 mask undesirable. The smaller insert in the Castlegrade mask, and the distance that the filter sits away from nares and lips, make this option doable for me. I bought one for my medical assistant too.

Customer Service I wanted to look at the reviews on TrustPilot before buying their masks. I've been eyeing the product for a while but I have a few reliable masks. I wanted something less wasteful that had a better seal. After reading their responses to customer reviews, I want nothing to do with this company. It seems like Castle Grade customer service is run by insolent toddlers. Not sure what's going on there but it really doesn't help the company image and deters potential buyers. Good luck with your future endeavors, CG.