
Felicia
GBbough a seat upholstery tried to use a… bough a seat upholstery tried to use a credit card it did not except the card so i did a second card received 2 items went for a return for the second item and as of now it is still in review 504 3/14/24 no problem with the item just would like to get a refund for the second one my problem is the refund process bough item around 3/4/24

CM
GBI will never purchase anything from… I will never purchase anything from this company again due to the fact I was mis-informed when I inquired about a product. Description on their website stated there were -2- pieces per item but customer service told me to I needed to order a qty. of -2- to fulfill my need. Got my pkg. & had a qty. of -4- items instead of -2-. Contacted customer service & was told their warehouse must have over-shipped & I could just keep the extra. I ordered a qty of -2- & paid for them. They will not give me a refund for the extra item I ordered since they state it's an over-shipment, now I'm stuck with an extra pair of grips that I don't need & I'm out of over $25. Terrible way to deal with a paying customer!!

Marsha S. Pax Vobiscum
GBGreat options. Will order again, if needed. My father is dependent upon a reclining wheelchair for transportation. After having the chair for a couple of years, the right release handle detached. Instead of having to purchase a whole new chair, I was able to purchase a replacement release handle from HME Medical Shop. The site was easy to navigate and I received my order in about a week.

Eddie
GBQuick Release Pin delivered and… Quick Release Pin delivered and functional. Needed a quick release pin for a wheelchair, part arrived 4 business days later, but I did not receive tracking information. For a $40 part, it would have been nice to have installation instructions. I figured it out (had to re-orient the pieces and there was a hidden spring) - pin functions as intended.

Ken Burnham
GBprompt ordered fork assy. for drive rollator, fast delivery, correct part. No problems with getting part, problem is with rollator itself. Bearings keep going bad on one wheel fork assy. 3rd or 4th time, always same fork