Parts order So grateful for the wheels now my resident does not have to struggle to walk anymore. It took a long time to get here. They are also a little pricey. They should of had a discount for buying two wheels. We wished it was a faster postal delivery.

Satisfied Customer I needed replacement bearings for a wheelchair. HME had the part at a competitive price. The website was easy to navigate and ordering was easy. The part shipped the next day and arrived promptly. I am very satisfied with HME. I would order from HME again.

Choose another vendor! The order was made for two brakes ( a left and right)for a knee scooter. The package arrived 6 days later (I paid for expedited delivery which was 2-4 days) with only the left brake! The packing slip was missing and there was no notice regarding the right brake missing. I emailed customer service - there is no way to call and did not get a response 4 3 days. The response I got was that the right brake was out of stock. Funny I got charged for both BEFORE the shipment left the warehouse. As part of the response they claimed that the right brake was back in stock. It took another 2 days to get the package sent out of the warehouse. In summary extremely poor processes, awful customer service and probably the worst e-commerce experience ever. If you have an alternative vendor - use not HME Medical Shop!

Great options. Will order again, if needed. My father is dependent upon a reclining wheelchair for transportation. After having the chair for a couple of years, the right release handle detached. Instead of having to purchase a whole new chair, I was able to purchase a replacement release handle from HME Medical Shop. The site was easy to navigate and I received my order in about a week.

Wrong part sent, no help Dear HME Medical Shop I've emailed this support address over five times in the last month telling you ***** you sent me the wrong part, sending pictures of them to prove it twice. My wife has been barly able to get around because her old wheels are in such bad shape. I'm fed up with your company's lame asses! You will NOT be getting my business ever again and I will make sure to copy and paste this feedback/review on as many sites as I can!! Your company sucks!!