
Felicia
GBbough a seat upholstery tried to use a… bough a seat upholstery tried to use a credit card it did not except the card so i did a second card received 2 items went for a return for the second item and as of now it is still in review 504 3/14/24 no problem with the item just would like to get a refund for the second one my problem is the refund process bough item around 3/4/24

Eddie
GBQuick Release Pin delivered and… Quick Release Pin delivered and functional. Needed a quick release pin for a wheelchair, part arrived 4 business days later, but I did not receive tracking information. For a $40 part, it would have been nice to have installation instructions. I figured it out (had to re-orient the pieces and there was a hidden spring) - pin functions as intended.

bill tucker
GBOrdered wheels for mobility scooter Ordered wheels for mobility scooter. Promptly delivered and exactly as described

Stewart O'Marah
GBWrong part sent, no help Dear HME Medical Shop I've emailed this support address over five times in the last month telling you ***** you sent me the wrong part, sending pictures of them to prove it twice. My wife has been barly able to get around because her old wheels are in such bad shape. I'm fed up with your company's lame asses! You will NOT be getting my business ever again and I will make sure to copy and paste this feedback/review on as many sites as I can!! Your company sucks!!

CM
GBI will never purchase anything from… I will never purchase anything from this company again due to the fact I was mis-informed when I inquired about a product. Description on their website stated there were -2- pieces per item but customer service told me to I needed to order a qty. of -2- to fulfill my need. Got my pkg. & had a qty. of -4- items instead of -2-. Contacted customer service & was told their warehouse must have over-shipped & I could just keep the extra. I ordered a qty of -2- & paid for them. They will not give me a refund for the extra item I ordered since they state it's an over-shipment, now I'm stuck with an extra pair of grips that I don't need & I'm out of over $25. Terrible way to deal with a paying customer!!