Horrible experience My account was transferred to HCD by Medline when Medline stopped handling insurance accounts. I have, so far, made 13 calls to HCD trying to order Ostomy supplies. One number automatically disconnects me. The other leaves me on hold (last time was 17 minutes) before I finally hung up. I will now try to get my surgeon to find another company for me. Worrying about not having access to supplies is a nightmare for an Ostomy patient

Can't even get account set up I have called these people over and over today, only ONCE have I actually gotten in touch with a human being. I could not stay on the phone while her computer was malfunctioning and by the time she called me back I was in a meeting. If I could use any other company, I would, but I have new insurance so I can't

I called your company to find some assistance I called your company to find some assistance. What I found was an incredibly easy process. Not to mention the customer service representative who helped me was very knowledgeable and courteous. I have given the number to friends that can use the help that I've received. Thank you for the time and assistance you've provided.

I'm needing to apply for my issue with… I'm needing to apply for my issue with urine leaking.and not being able to hold it I'm a small to medium sized.and need wipes and panty liners, Velcro or pull ups please

My Honest Opinion of HCD I had an extremely hard time getting started because HCD kept contacting my mother instead of me. I don't know how they got my mother's phone number to begin with but I kept calling and leaving messages and I talked to representatives several times and told them to stop contacting my mother. HCD continued contacting her, to say the least it was very upsetting. Now that this issue was corrected (I hope) I am very happy with my first delivery and product, just need to tweak it a bit and it will be great. It will be so nice not to have to go to the store and purchase these things.