Disappointed My mom has been a costumer for years. Up until now we were very satisfied! We got supply after MONTHS of waiting! Package received today( FED EX service ) box was open barely any tape used. Please get better. I could not recommend you in good conscience anymore.

My Honest Opinion of HCD I had an extremely hard time getting started because HCD kept contacting my mother instead of me. I don't know how they got my mother's phone number to begin with but I kept calling and leaving messages and I talked to representatives several times and told them to stop contacting my mother. HCD continued contacting her, to say the least it was very upsetting. Now that this issue was corrected (I hope) I am very happy with my first delivery and product, just need to tweak it a bit and it will be great. It will be so nice not to have to go to the store and purchase these things.

First experience Made a first phone call, explained why I was calling (needed incontinence products after prostate cancer and surgery). Insurance was still being sorted out but HCD sent the products I needed same day! I had to call back with additional info so I was able to speak with multiple people there. ALL very very nice, friendly, knowledgeable, understanding, patient, and helpful. 10 out of 10 for HCD (including the good people that shipped what I needed and got the products to me PDQ!). I will always call HCD for future needs!

I called your company to find some assistance I called your company to find some assistance. What I found was an incredibly easy process. Not to mention the customer service representative who helped me was very knowledgeable and courteous. I have given the number to friends that can use the help that I've received. Thank you for the time and assistance you've provided.

Horrible experience My account was transferred to HCD by Medline when Medline stopped handling insurance accounts. I have, so far, made 13 calls to HCD trying to order Ostomy supplies. One number automatically disconnects me. The other leaves me on hold (last time was 17 minutes) before I finally hung up. I will now try to get my surgeon to find another company for me. Worrying about not having access to supplies is a nightmare for an Ostomy patient