Cornelia Bray
USSimple and discreet! My first time placing order online was simple and quick. I also got a follow up from customer services agent. The agent was friendly and professional. My order came within two days. The package was discreet and undamaged.
Anna
USThey were very fast in working with the doctor They were very fast in working with the doctor to get the orders needed for my daughter to get her in incontinence supplies. Customer service will do what they can to help you find a solution. Satisfied with them thus far.
Erica Zarate
USHome Care Delivered has great service! Home Care Delivered has the best customer service. They have always been very responsive whenever we have needed something. Setting up our first order was so easy, and they called the doctor so we did not need to do anything after our initial phone call to HCD. Now we do re-orders via SMS text and it could not be easier. Recently we had a quality issue with a brand we have been using for years. The customer service representatives were all friendly and helpful, and we received a replacement shipment the next day. I wish all companies were this efficient and helpful!
Kevin H.
USFirst experience Made a first phone call, explained why I was calling (needed incontinence products after prostate cancer and surgery). Insurance was still being sorted out but HCD sent the products I needed same day! I had to call back with additional info so I was able to speak with multiple people there. ALL very very nice, friendly, knowledgeable, understanding, patient, and helpful. 10 out of 10 for HCD (including the good people that shipped what I needed and got the products to me PDQ!). I will always call HCD for future needs!
Frances Elder
USThis is such a blessing This is such a blessing. Now I don't have to buy these at the store or pay for these It's just so convenient! The pads are exactly the absorbency that I prefer and they're not uncomfortable or bulky whatsoever. I definitely would recommend this to anyone on Medicaid that has any kind of bladder control issues!