The level of service was not work the… The level of service was not work the money. They came saw the job then quoted for it. The job was not done in time and to a clean standard we was then told we more time is needed at more costs. We was then treated action for balance to be paid without addressing they outstanding issue. Would not use this company again.

Easy to use and it really helps with… Easy to use and it really helps with the mask and tube cleaning. Just remember to air out the tube and mask after you use it. It will have a smell for a short while then it goes away. For the money, it is better than the big tank container and costs a lot less plus if you use the other one a lot of the Cpap machine companies will not cover the warranty because it messes them up and breaks down the seals. where this only cleans whats needs to be cleaned. Just remember to wipe the mask down every day because of the oil on our faces that we leave on it. Will buy it again when this one expires.

So easy to keep my CPAP clean I have been using my Virtuclean machine for over a year and I am extremely pleased with its performance. I used to hate washing my hose, but now I just attach it to Virtuclean and clean my CPAP (hose and tank) every other day - because it is so easy to use. I have to charge it about once a week (no problem). I assume that the ozone is doing its job (I occasionally get a whiff of the ozone, but only enough to know it's working). I wash my nose-pillow by hand every morning because I don't like the smell of the ozone that lingers on the plastic. I am very pleased (and so is my pulmonologist because he tells me how important a clean CPAP is to my health). This little device is so much less bulky than other models. Great product!

Machine quit on day 2, no help from anyone! I bought my machine in June, 2020. It stopped working on day 2. I obtained an RMA and immediately returned the machine. Sadly, that's the whole story! I never received a replacement and I never heard from anyone. It looks like I fell for a total scam. Please learn from my experience and avoid this company like the plague!

The connection between the hose fitting… The connection between the hose fitting and the bag can be a real problem. Be ultra careful when removing the hose or you will pull the fitting out of the bag. We cut some thin vinyl and reinforced the connection. We are still ultra careful when removing the hose. The hose fitting needs to be redesigned with a wide flange to sandwich the bag material on both the inside and outside. This would then solve the problem. That is our only complaint. Otherwise our rating would be 10 stars.