Smart Practice ships what we need… Smart Practice ships what we need immediately, and has never made a mistake on the order. Our patients love the mini lip balms so much, we can barely keep them in stock. They are asking for the mint flavor (no longer available) and I hope they begin offering that option soon.

No complaints I order a number of supplies for my dental office from SmartPractice and they always ship the correct product in a very timely manner. They don't have everything I need, which is the only reason for 4 stars rather than 5.

4 stars. 4 stars. I would have given 5 stars but the fact the first rep. I worked with, by the name of David, was not much help at all. When I asked about using a certain text color, or envelope he just told me no we cant do that and no you cannot customize certain things that the catalog said we could. So fine, I just ordered it as basic as it comes due to the fact he said we could not use what we wanted. Then I called back to ask a question about our order and a different rep. (Lori ) helped me and was able to answer all of my questions and told me she would just cancel the order he put in a put in exactly what he wanted and seemed unsure why David told me we could not customize the holiday cards we were ordering. She got everything I wanted perfect and was a lot of help in correcting what David had done. Once we received the product it came out just like we wanted.

Customer for years I have been working with Smart Practice for several years. I have always felt that the reps I worked with were always super helpful. They have gone above and beyond for our office. Back when they were selling dental supplies I never allowed another company to try and take our business just because of the customer service. Now that they do only the marketing, I work with Susan. She is the best! She is extremely knowledgeable and helpful when designing our products. Gives good advice on what works, finds ways to help us save money, and she is super sweet! I would always recommend Susan at Smart Practice for your marketing needs!!

Awesome Job!! Smart Practice is awesome from customer service to products ordered. They made sure all my needs were meet and my orders needed were shipped by time needed i would so recommend them to other practices. They take time in answering all questions and are very helpful, they make your time valuable and do not rush through process i am very happy to have them and will keep ordering and strongly recommend to friends for supplies. thank you again appreciate your help.