John Baggio
GBGood product terrible distributor My experience with the Men's Liberty product was very good. However, the distributer, Byrum, constantly messed up the delivery orders and billing. I either got my order late, or the contents were incorrect. I dealt with two other catheter related suppliers, Hollister and Allegro, with no problems. My last order, prior to surgery on 6/23 was placed on 6/17. I ordered 10 as my surgery was imminent and that amount would assure that I hade enough even if the surgery was delayed a couple of days. And despite several requests to expedite earlier the ordered was delayed until I received a full amount of 30 Men's Liberty products. A also have in invoice for an old order that was already paid. Terrible!
Don in Connecticut
GBA well-engineered, comfortable product -- but one caveat A well-engineered, comfortable product. It didn't take long to learn how to use it easily, without accident. But one caveat: My most recent shipment has design change in the release valve at the bottom of the catchment bag and a different relief valve at the top. The result, at least in my limited experience with the new design, is that it takes longer to empty the bag. I like the old design better; but even with the new model, I'd hate to go back to soggy pads
Luis D. Cintrón
GBVery bad experience Very bad experience. It has not worked for my husband. This concept of a nurse over the phone is not effective. A chaotic experience. That tape does not hold the catheter tight enough and it keeps slipping off. A waste of money and effort into a product that will not work. Their customer service is ok.
Jack
GBWas suppose to get sample trail pack Was suppose to get sample trail pack, but instead they sent a 90 day supply no trail. Billed Medicare over $2000 Then ask did I want to reorder. Never used any of their crap. No wonder insurance is so high, because of these companies working the system
Esteban Silvera
GBNo instruction manual enclosed. My order was delivered in a box full of many individual parts in cellophane packaging. There was no instruction manual or any indication of where to begin assembling and installing the Men's Liberty puzzle. we This was very disconcerting and disappointing. I dumped everything back into the large box and stored it in a closet and forgot about the money I threw away by purchasing this product.