Esteban Silvera
GBNo instruction manual enclosed. My order was delivered in a box full of many individual parts in cellophane packaging. There was no instruction manual or any indication of where to begin assembling and installing the Men's Liberty puzzle. we This was very disconcerting and disappointing. I dumped everything back into the large box and stored it in a closet and forgot about the money I threw away by purchasing this product.
Constantino Dascalos
GBHave called several times to find… Have called several times to find resolve with new product. The urine sitts in the tube and does not drain down. I his wife have to apply and the frosted new product is hard for me to place also it does not stay on all night before I could manually drain the tube no one from quality control has returned any of my calls to find resolve also spoke to a nurse said she was sending a different lot no to try never received them
Kenneth Drewry
GBOnce a week falls off within 24 hrs Once a week falls off within 24 hrs. Been spending extra time with all phases of instruction. Have mentioned to staff before sure wish us users had a forum we could compare notes. Nurse is not the answer. Only get repeats of the printed material. Would be great if we're talking to someone is a present user. Wonder if there is even one employee who uses the product. I'm trying now a second faceplate lower for more surface. May end ordering 100 plus. Sure do not plan to go back to pads.
Don in Connecticut
GBA well-engineered, comfortable product -- but one caveat A well-engineered, comfortable product. It didn't take long to learn how to use it easily, without accident. But one caveat: My most recent shipment has design change in the release valve at the bottom of the catchment bag and a different relief valve at the top. The result, at least in my limited experience with the new design, is that it takes longer to empty the bag. I like the old design better; but even with the new model, I'd hate to go back to soggy pads
Nick
GBMy Men's Liberty keeps falling off any… My Men's Liberty keeps falling off any time after 5 hours of wear time. I used to get 24 to 48 hours when I first started about 3 or 4 tears ago. The new heavier bag can trap the urine at the top of the bag. When I sit down, the warm urine can run back into the adhesive wrap softening up the adhesive enough to cause a leak. I have been wrapping the bottom edge of the Faceplate Strip with waterproof adhesive tape which prolongs the wear time. I always rinse out the used bag with warm water and I noticed that sometimes the rinse water also pools at the top of the bag and has to be squeezed out manually.