Esteban Silvera
GBNo instruction manual enclosed. My order was delivered in a box full of many individual parts in cellophane packaging. There was no instruction manual or any indication of where to begin assembling and installing the Men's Liberty puzzle. we This was very disconcerting and disappointing. I dumped everything back into the large box and stored it in a closet and forgot about the money I threw away by purchasing this product.
Jack
GBWas suppose to get sample trail pack Was suppose to get sample trail pack, but instead they sent a 90 day supply no trail. Billed Medicare over $2000 Then ask did I want to reorder. Never used any of their crap. No wonder insurance is so high, because of these companies working the system
Luis D. Cintrón
GBVery bad experience Very bad experience. It has not worked for my husband. This concept of a nurse over the phone is not effective. A chaotic experience. That tape does not hold the catheter tight enough and it keeps slipping off. A waste of money and effort into a product that will not work. Their customer service is ok.
Donald Groce
GBvalve design needs more work I have used the external catheter for about a year combined with a calf catheter bag. Recently have had to go back to diaper because of design deficiency in the vacuum break valve. It does not provide enough air flow to allow the urine to pass freely down the tube. This results in a suction effect on the tip of the penis leaving it engorged at the end of the day. It also leaves the penis tip constantly exposed to urine. These combined effects produce what I can only describe as diaper rash on the penis around the opening. I don't recall the previous valve design giving this much of a problem. My usage of the device has been greatly diminished as a result.
Warren
GBGreat Product I've been totally incontinent for most of a year beginning immediately after radiation treatment for prostate cancer. I found Men's Liberty on line and it sounded too good to be true...it wasn't! What a godsend! While not totally absent "equipment failure", I carried an emergency kit just in case. But the freedom from soaking pads that Men's Liberty provided me was priceless. I'll stop using them soon, however. I've just had surgery for an artificial urinary sphincter. Thanks so much for this product to get me through the interim.