If you don't need a real person to talk to, Great. If your doctor orders the goods, it will be decent. If you have a problem, good luck. They don't answer their phone. I received a follow up call from them, 2 weeks ago, told them the problem, never heard back yet! If you play with the computer recordings on the phone and push the right buttons, maybe they will call you. Don't care anymore, I will buy the parts online and save a lot of money!

Hart Medical billed me $ 72.25 for 1… Hart Medical billed me $ 72.25 for 1 pair of “Jobst Medical Compression Stockings” 15-20 mmHg. This is twice the price of any other comparible Compression Sock.. They initially filled my prescription from my Dr. by charging my medical insurance, when the insurance company rejected the billing, Hart sent the bill to me. I tried to reason with Hart but they said I owe them $72.25. Really? For one pair of socks

Nothing but issues with this company Nothing but issues with this company. You call to try and get help you get to talk to receptionist who knows NOTHING. Wrong information each time to get information about recently new c-pap. Tried to make appointment with Tele Help Technician receptionist trying to resolve the issue. Unprofessional and rude

Poor customer service Poor customer service. They do not answer phone, after 22 minutes on hold. Oxygen people would not assist with provider to get the order as they specifically wanted it written. Flint office staff indifferent and not helpful. I requested a manager online and was told none were available. However, the online person said everyone would be emailed. STAY AWAY FROM THESE JOKERS. There are better companies out there.

My experience with Hart Medical was a…Unpleasant and Frustrating experience My experience with Hart Medical was a terrible experience. We took a prescription to Hart Medical in Grand Blanc, Mi. (11-14-2023). We were told we would hear from their Diabetic Division within 1-2 weeks. After 2 weeks we called again. We were told they were “out of network” for our Medical Insurance AND that they had forwarded our prescription / Case Notes to another Medical Supply Company. We called the new Company and they said they had not received anything from Hart Medical. I re-called Hart Medical and was told they would re-send the Prescription. I said, “and they need the case notes.” The very rude person I was talking to, said “we’re not going to be chasing down any case notes!” 3 days later, I called the new company and again was told “we have not received anything from HART MEDICAL.” We decided to by-pass Heart Medical altogether and make another appointment with our Physician, get another prescription and have it sent directly to the new provider. Twice Hart Medical lied to us, they never followed up and totally set the process back about a month. Very unprofessional. Representative was very rude. Unaccommodating.