Nothing but issues with this company Nothing but issues with this company. You call to try and get help you get to talk to receptionist who knows NOTHING. Wrong information each time to get information about recently new c-pap. Tried to make appointment with Tele Help Technician receptionist trying to resolve the issue. Unprofessional and rude

Beware of Hart Medical Beware of Hart Medical, I will never use this company ever again. Had my share with my CPAP Machine. Nothing but a headache scene arriving. Had to contact who ever Andre is for ongoing problems, he actually stop answering my calls, was left guessing what to do. No one calls back, respond to emails, what’s the use in filling out contact forms, useless because no one responds back. Gotten fed up I returned that machine. My EMT is now looking for other options for me. We discussed a couple options and no more machines. My Orthopedic physician sent a prescription for a elbow brace for me, I contacted them to get the status, of course no answer, left a message, days went by and no one even called back. I called my doctor and had them send it elsewhere. Not ever doing business with Hart Medical again and it’s the closest to me inside McLaren Macomb second or third floor.

Unacceptable company Unacceptable company! I waited for a medical for over 2 weeks and then they just canceled my order without any notice. Do not trust this company. It's unacceptable to have a customer wait for 2 weeks for a medical device that will then get canceled. Called customer support and they promised to call back which they never did. Do yourself a favor and buy somewhere else. I wanted to support smaller businesses instead of Amazon but that's what you get...

My doctor prescribed a continuous… My doctor prescribed a continuous glucose monitor six weeks ago. I completed the forms with Hart after calling them for two weeks to get them to send the form to receive the monitor. Since then I call once a week, talk to someone who said each time that I will get a call back regarding when I will receive the monitor. This whole thing has been going on for more than six weeks now. I've filed a complaint with my insurance carrier. My next step is to try and cancel the order and go to a different company. The location I was using is on Ballenger Hwy. In Flint.

Beware - Webshop has INACCURATE Inventory Bait/Switch - FYI, the company's website/store does not have accurate information about its inventory. The website indicates there is stock and AFTER you provide credit card information, they notify you that they have no inventory and no ETA. I specifically looked for online reviews of this company to determine whether they were a legit medical supply vendor. This is for people in the same situation-- who wonder whether to provide their credit card information and who are concerned about whether they can rely on timely product delivery. Now, I have to go through a refund order process. It is a hassle and now one more company with contact info and credit card details that can be hacked. Websites are capable of providing real time inventory information. This is a deliberate deceptive decision by the company in order to expand their customer list. Shame on this company for its deceptive practice.