saunders back support the best ever e commerce store. respond to my email right away. they deliver goods as promise and its made in the usa. thank you so much serfinity.

I gave this company 5 stars for their excellent services I gave this company 5 stars for their excellent services and fast delivery. They sent part of my orders and informed me that the rest of the order are in back order. I received a few days later as soon as the got them in stock. Very happy and highly recommended.

I don't know... I'll cut them some slack, because they had stellar reviews before the pandemic & less than savory reviews only after we all came to a screeching halt. I do not, however, appreciate the fact that it was April 7th when I play the order and was under the impression that I was buying in stock ready to ship items. I ordered my items because I needed them ASAP not 6 weeks after I placed the order. I emailed 6 times since April 14th. I got 2 responses. 1st response on April 20th Someone stated to me that they were on back order would ship May 20th. Second response April 28th states that my items will ship May 3rd... Customer Service and Response are wholly inadequate. .

This company is a joke! This company is a joke!! Horrible customer service. Placed an order for a NG tube for my son, never shipped it out. I requested they cancel my order and refund my money. They said they would and than sent me a shipping confirmation with a tracking number. I checked the tracking number and it was delivered to someone in California when I live in Indiana. Once again I put in a request for cancellation and still haven't heard anything back!

No integrity, unreliable, going to get someone killed. No integrity, unprofessional, will get people killed, don't buy from them. Ordered an oxygen concentrator March 27, 2020 for my father, who is is ill with a chronic respiratory issue. Customer service told me that the item was in stock and that it would ship the following week. I paid $700 for it on the spot. I relied on this, potentially as a life-impacting situation. Two weeks went by and I had no update. I asked the company and they said that they had shipped the item I paid for to another customer. Serfinity said it would be 2-3 months before another one was available. They basically took my money, caused me to rely on their promise, and this prevented me from buying a similar item from somewhere else while it was in stock. Now they are sold out in many places.